Washington Plaza - Portland

Good value hotel in Downtown Portland. Room was clean. The bed was very comfortable and the staff was incredibly nice. Free coffee. Plenty of walkable bars and restaurants.

Very dated building - like staying in an apartment building that has not been updated in decades. Shower was tiny. Room was in a different building than the one with reception.

The bedding and robes and room was extremely comfortable. Everything was Great.... until the last day. Prior to that day we had been extending our reservation each night through a third party, due to the fact that we receive income on a daily basis , and therefore couldn't afford more than one night at a time, something we had confirmed with the hotel staff was not an issue. But after repeating the same process for the 4th or 5th time, we woke up on what ended up being our last morning there to find that the site wed been using had double booked us.

We were not given basic human kindness or understanding to the situation we had been unavoidably put into, but instead were treated with irritation. We were keeping constant communication with the staff about checking out and packing up as quickly as physically possible considering the mistake that the booking site had made, and I was wholly willing to pay any and all late fees, while expressing our apologies and embarrassment for the miscommunication on part of the third party booking site. It took time to get everything packed (afterall, we are in the process of moving, so we have a large amount of luggage, and had been settled there for almost 2 weeks), but that didnt make a difference in us being sure the room was very clean when we left; we used our own small, cordless vacuum on the carpet, made sure that all surfaces and drawers were wiped down and cleaned out, stripped all bed sheets and pillow cases, leaving them piled neatly with our towels and robes, and also left no trash behind, taking it all out to the trash shoot ourselves. And all that was in addition to tipping $50 to the staff. The following week, we booked a 9 night stay at the sister property of the hotel i just described, five days in advance. However, at last minute, despite having 5 days notice, the hotel cancelled my 9 night reservation only a few hours before the check in time via an unacceptably basic email, lacking any explanation, leaving no time to find another place to stay, So despite my continued communication with the hotel about my reservation being mishandled by the other company, my desperate willingness to do whatever I could to fix the situation, leaving a clean room and paying a $30 charge and a $50 gratuity, this hotel cancelling my reservation is an unneccessary decision, but to do so last minute and leaving me out of a place to stay is just unethical and horrible common courtesy.

Great location. It was spacious. The gate and extra security made it feel safe. There is no front desk & it's a whole apartment.

Nothing I can think of

Perfect location in the heart of downtown, good wifi and cleaness, free coffee in the other building where the check in desk is. Affordable price. Overall totally recommended

The shower had low water pressure