UPP Bay Campus Swansea

Had to upload ID card before arrival, when we arrived nobody to meet us, everything closed. A helpful Security guard spent an hour trying to find where on campus the booking.com reception staff where. Only after he walkied around, building to building shouting where are you Booking.com? Did someone finally appear. In meantime on the contact no, I spoke to someone who claimed to be the manager, who stated that the EU ID card that we uploaded did not have a date of birth, but would not accept that it does, twice on the front and back, even has the place of birth! He insisted he was not going to let us stay, unless we didn't upload it again. But refused to answer why uploading the same ID card that he refused to accept wound change anything. However the person we had now found on site, said the room was ready, so we finally got our room. The security staff told us that this was always happening.

the rooms should have been cleaned every week because I was doing 14 hour days didn’t have time to clean the room

the shared kitchen the animals didn’t know how to tidy up or put dishes away or clean surfaces

The room was well appointed with excellent WiFi.

The room was spacious and it had a desk so I could work comfortably with a sea view, the kitchen was spacious.

The common areas weren't cleaned often, i.e., the bins were without bags for a couple of days, and the bathroom was prone to have water in the floor from the shower and no drain to easily take care of it.

New accomodation which had a good pressured shower and comfortable bed. All you could need from accomodations Had a communal kitchen with utensils and car parking reasonable costs for 24 hours