janice's villa

Everything is good

Only Mountain View

Need Maintenance All the things... especially please repair heater

Loving the view of the mountain. Comfortable, good wifi. Not so far from our favorite restaurant and desa cattle. No need aircond. Breakfast is lite but ok.

Think should install a bidet would be fine. No bidet in our room, dont know the rest. Room no 7.

The view of Mount Kinabalu from the hotel is marvelous.

I am absolutely terrified with my recent stay at Janice Villa. Our group of twelve, which included two children and two elderly individuals, was traveling from Kudat to Kundasang. On the evening of our scheduled arrival, at approximately 6:30 PM, we were informed by the person in charge that Janice Villa had no electricity. We were told that we needed to cancel our booking, and we were further informed that cancellation was not possible on their end. I was hesitant to cancel due to concerns about receiving a refund and the difficulty of finding alternative accommodation for our large group at such short notice and potentially at a higher cost. I asked the person in charge to find alternative hotel for us instead of cancelling. They found 1 nearby Janice Villa but the conditions were disgusted. Heavy dusty fans, unwashed bed sheets, flickering emergency lights. There was also an unsettling unidentified substance on the bathroom ceiling. The hot water system was inadequate, requiring an inconvenient 15 to 30-minute wait between each shower. The following morning, only one of our rooms had running water, which meant all twelve of us had to share a single bathroom. We were disappointed to hear from the staff that the alternative accommodation was offered based on pictures that were apparently misleading, and that Janice Villa did not pre-check the suitability of this alternative. Despite raising these significant issues with Janice Villa, we received no response or offer of compensation. The next morning, upon our arrival at Janice Villa itself, the electricity problem had still not been resolved. Although our booking included breakfast, it was not provided, and we had to specifically inquire about it. We were only able to leave our luggage before continuing with our planned activities. Later that afternoon, around 4 PM, we were informed that the electricity issue had been resolved.

Location is good.

A very basic room amenities for a homestay kampung style. Bed was too soft. Low staff or no staff around might due to be the owner can't hired on time