Pole Pole Beach House

excellent location only 2 minutes walk to the beach, the room was clean, staff was very friendly and helpful especially Betty

air conditioner was missing in the room but its always windy and the rooms were pretty ventilated so it wasn’t bad

The beach is a stone throw away and it is completely gorgeous.

pretty beach and nice house. the housekeeping/kitchen staff were really lovely.

still a construction zone from a fire in 2020. room was uncomfortably hot, no ventilation, no shower curtain and toilet was broken. second room was better but then had a power cut on Christmas Eve, through the night and into the next morning, no back up power so everything was dark & hot again. front desk staff left premises without notice and did not return, and we weren’t able to get a refill on water on some days. we were prevented from using the condominium pool one morning, lucky one of the house keeping staff was around and spoke with whoever is in charge. location so remote, it’s not easy to find variety of activities, food etc close by for longer stays. front desk staff Safari passive and dishonest, said we could get a refund if we stayed half of our stay, went back on his word and told blatant lies after we checked out- overall a disappointing stay. should have cut our losses, checked out even earlier and enjoyed our holiday somewhere else.

No restaurant, basic brkfst, no staff present after 5pm, no generator, no refrigerator, no food or snacks or drinks to buy, no access to taxi.

it was close to the beach

the manager was verry rude and he was verry cold towards us,he gave priority to the whites over us and was completely unhelpful

beach was nice - easy to access and not a lot of people

In case you like construction work this is your place for the next few months. Currently 1 new building in direct neighbourhood and 3 other buildings in close neighbourhood were in work. Daily at approx. 7:00 am big trucks arrive, park and load/unload dircetly in front of the hotel rooms. Unpolite and unfriendly staff. Poor local electricity and water supply - longest electricity and water shortage was 36 hours. The place is difficult to access, the road is very poor and taxi is very expensive.

Pole Pole House is a lovely place to stay, the staff are always friendly and helpful, the property is small, peaceful and intimate..1 minute walk to the best beach in the area..the only down side is the remote location from Watamu, where the days are hot and placid and the nights are alive with restaurants, bars and clubs a plenty..

The remote location and poor roads

It was our best stay in Kenya. If you prefer some calm place instead of overcrowded Watamu, Jacaranda bay is a great choice. In pole pole you can really slow down and just enjoy the peace around. Accomodation is close to the beach, everything very clean and the staff is extraordinarily kind, especially Safari, who took a great care of us. There is also possibility to manage some trips for a better deal than anyone else offered us. For the price we couldn't choose any better accomodation.

Since Jacaranda bay is just a small 'village' there are not so many options for restaurants or shops. Although you can buy there anything necessary and enjoy a nice dinner in different places. Other option is 15 minutes ride to Watamu.

View and private beach were so peaceful. Manager Safari went out of his way to make guests extremely comfortable and have an enjoyable time. Best manager I have ever met.