7.8 / 10 Guest Rating

Hotel The Palm

Name: Hotel The Palm
Address: Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen, mx
Rating: 7.8

Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen, mx

from US$56 / night

About the Property

Rooftop Terrace with Pool, Bar, and Spa
Enjoy panoramic views and relaxation at our rooftop terrace featuring a swimming pool, bar, and spa.

Heritage Cuisine Restaurant "Irene"
Indulge in a sensory culinary experience at "Irene," our European-influenced heritage cuisine restaurant serving a fusion of flavors for breakfast.

Tropical Garden Front Desk
Experience a warm welcome surrounded by a tropical garden inspired by the Mayan Jungle at our front desk.

Book your stay at Hotel The Palm for a perfect blend of luxury, convenience, and cultural charm.

Facilities & Amenities

WiFi available

Free WiFi

Non-smoking rooms

Air conditioning

Swimming pool

24-hour front desk

Room service

Terrace

Garden

Lift / Elevator

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information. Parking spaces are subject to availability.In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

3 rates found

1/13

Double Room

This room features free Wi-Fi, air conditioning and flat-screen cable TV.

25 sqm

Sleeps 4

2 Double bed (131-150 cm wide)

Amenities

ShowerSafety deposit boxTVAir conditioningHair dryerFan

Room Option

Board / Meal

Price for 1 night

Standard Double Room

Non-refundable

Room Only

20% OFF$70.2

$56.16

Includes taxes & fees

1/19

Deluxe Room

This quadruple room has air conditioning, mini-bar and cable TV. The bedrooms are totally independent: King size bed in the master bedroom and 1 sofa bed. The adjoining room can have king-size bed (subject to availability) or twin beds.

60 sqm

Sleeps 4

1 Extra-large double bed (Super-king size) (181-210 cm wide)

1 Sofa bed (Variable Size)

Amenities

MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Deluxe Room

Non-refundable

Room Only

20% OFF$85.88

$68.7

Includes taxes & fees

1/17

Suite

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

80 sqm

Sleeps 2

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Room Option

Board / Meal

Price for 1 night

Suite

Non-refundable

Room Only

20% OFF$148.54

$118.83

Includes taxes & fees

Guest Reviews

7.8

Very Good325 verified reviews

AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Select topics to read reviews

Damien

Verified booking

solo_traveller

Standard Room

Good

6.0

Helpful?

Roberto Carlos

Verified booking

couple

Standard Room

Stayed in Nov 6, 2025

"Exceptional"

Exceptional

10.0

La ubicación

No tenía agua caliente Y el personal me ma mal informo

Helpful?

Bonomi

Verified booking

extended_group

Standard Room

Stayed in Nov 5, 2025

"ANDARCI"

Exceptional

10.0

Posizione a due passi dalla via principale, parcheggio gratuito in struttura, piscina sul rooftop con ottimo bar, personale gentile e accogliente

La colazione non è all’altezza

Helpful?

Porfirio

Verified booking

family_with_children

Standard Room

Stayed in Nov 4, 2025

"Exceptional"

Exceptional

9.0

Todo, esta genial 😁

----

Helpful?

Garcia

Verified booking

extended_group

Standard Room

Stayed in Nov 4, 2025

"Excelente relación calidad-precio"

Exceptional

10.0

Excelente ubicación, a unas cuadras de la central de autobuses; y a unos metros de la 5ta avenida; cerca hay tiendas de conveniencia, bancos y farmacias. Solo hay que contemplar que al estar tan cerca de la 5ta puede haber un poco de ruido por las noches, pero nada que no se pueda solucionar con unos taponcitos de oídos. Sin duda volvería a agendar próximamente.

Lo único es que no hay cobijas, sólo la sábana de la cama. Pero tienes el control de aire acondicionado para modificar la temperatura.

Helpful?

8 9

Discover

Settings

Hotel The Palm

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Double Room

Amenities

Deluxe Room

Amenities

Suite

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Very Good"

"Exceptional"

"Ive been here many times over the years its going downhill."

"Un oasis en PDC"

"Escorpião dentro do quarto."

"Good"

"Exceptional"

"ANDARCI"

"Exceptional"

"Excelente relación calidad-precio"