Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.8 / 10 Guest Rating

Hotel The Palm

Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen, mx

Hotel The Palm - main view

About the Property

Rooftop Terrace with Pool, Bar, and Spa
Enjoy panoramic views and relaxation at our rooftop terrace featuring a swimming pool, bar, and spa.

Heritage Cuisine Restaurant "Irene"
Indulge in a sensory culinary experience at "Irene," our European-influenced heritage cuisine restaurant serving a fusion of flavors for breakfast.

Tropical Garden Front Desk
Experience a warm welcome surrounded by a tropical garden inspired by the Mayan Jungle at our front desk.

Book your stay at Hotel The Palm for a perfect blend of luxury, convenience, and cultural charm.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Garden
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information. Parking spaces are subject to availability.In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Double Room - Photo 1
Double Room - Photo 2
Double Room - Photo 3
Double Room - Photo 4
Double Room - Photo 5
Double Room - Photo 6
Double Room - Photo 7
Double Room - Photo 8
Double Room - Photo 9
Double Room - Photo 10
Double Room - Photo 11
Double Room - Photo 12
Double Room - Photo 13
1/13

Double Room

This room features free Wi-Fi, air conditioning and flat-screen cable TV.

25 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVAir conditioningHair dryerFan

Standard Double Room

Non-refundable
Room Only
20% OFF$70.13

$56.1

Includes taxes & fees

Standard Double Room

Non-refundable
Breakfast Included
20% OFF$113.07

$90.46

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
Deluxe Room - Photo 8
Deluxe Room - Photo 9
Deluxe Room - Photo 10
Deluxe Room - Photo 11
Deluxe Room - Photo 12
Deluxe Room - Photo 13
Deluxe Room - Photo 14
Deluxe Room - Photo 15
Deluxe Room - Photo 16
Deluxe Room - Photo 17
Deluxe Room - Photo 18
Deluxe Room - Photo 19
1/19

Deluxe Room

This quadruple room has air conditioning, mini-bar and cable TV. The bedrooms are totally independent: King size bed in the master bedroom and 1 sofa bed. The adjoining room can have king-size bed (subject to availability) or twin beds.

60 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Deluxe Room

Non-refundable
Room Only
20% OFF$85.79

$68.63

Includes taxes & fees

Deluxe Room

Non-refundable
Breakfast Included
20% OFF$128.75

$103

Includes taxes & fees
Suite - Photo 1
Suite - Photo 2
Suite - Photo 3
Suite - Photo 4
Suite - Photo 5
Suite - Photo 6
Suite - Photo 7
Suite - Photo 8
Suite - Photo 9
Suite - Photo 10
Suite - Photo 11
Suite - Photo 12
Suite - Photo 13
Suite - Photo 14
Suite - Photo 15
Suite - Photo 16
Suite - Photo 17
1/17

Suite

This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite's kitchen, which features kitchenware and a microwave, is available for cooking and storing food. Featuring a terrace with garden views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

80 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Suite

Non-refundable
Room Only
20% OFF$148.4

$118.72

Includes taxes & fees

Suite

Non-refundable
Breakfast Included
20% OFF$191.36

$153.09

Includes taxes & fees

Guest Reviews

7.8
Very Good325 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness7.3
Service8.3
Location9.3
Room Quality7.3
Amenities7.8
Value for Money6.8
Food and Beverage7.8
Overall Experience7.8

Select topics to read reviews

C
Cindy EstrellamxMX
Verified booking
couple
Standard Room
Stayed in Dec 7, 2025

"Excellent"

8.0
Helpful?
R
RgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Dec 6, 2025

"Good"

6.0
Helpful?
N
NataliamxMX
Verified booking
couple
Standard Room
Stayed in Dec 4, 2025

"Exceptional"

10.0

Ubicación

Nada

Helpful?
V
VeronicaarAR
Verified booking
family_with_children
Standard Room
Stayed in Dec 3, 2025

"Delincuentes y mugrientos"

1.0

Nada, el lugar está viejo, y todo roto, las fotos no muestran de la realidad de hoy.

Además de recibir la habitación sucia, con sábanas llenas de pelos El PERSONAL NOS ROBO las zapatillas. Mi tio nos recogio del hotel. Deje una bolsa con 4 pares de zapatillas en la habitación y a las horas llame para pedir q me las guarden q pasaría por ellas. Y NUNCA me las devolvieron. Las robaron y solo dijeron que no estaban ahí. Muy desmejorado todo la pileta daba asco, las sábanas una inmundicia y como si fuera poco, no devuelven lo q no es suyo.... delincuentes totales

Helpful?
H
HellencrCR
Verified booking
extended_group
Standard Room
Stayed in Dec 1, 2025

"Exceptional"

9.0

Súper limpio y habitaciones lindas

Mucho ruido toda la noche y madrugada de bares/restaurantes cerca

Helpful?
C
CrisusUS
Verified booking
couple
Standard Room
Stayed in Nov 30, 2025

"Excellent"

8.0

The roof top pool

Mosquito 🦟 on the lobby 😒

Helpful?
ח
חניuaUA
Verified booking
couple
Standard Room
Stayed in Nov 27, 2025

"Good"

4.0
Helpful?
A
AbrahamarAR
Verified booking
couple
Standard Room
Stayed in Nov 26, 2025

"Exceptional"

9.0
Helpful?
E
EnzofrFR
Verified booking
extended_group
Standard Room
Stayed in Nov 20, 2025

"Excellent"

8.0
Helpful?
A
AracellyclCL
Verified booking
family_with_children
Standard Room
Stayed in Nov 17, 2025

"Cumple con lo básico"

6.0

Cercano a la quinta avenida

Las piscina tenía las colchonetas rotas , no hay puerta en las duchas, en la cama de niño no tenía sábanas también solo ponían dos toallas siendo tres personas las alojadas.

Helpful?
Previous
Next
78
9
1010