ZALS Luxury Accommodation-One bed-Cape Town

Security Comfort Neatness

Location was a bit difficult to find at first but thereafter was easy to navigate to. For muslim clients, it would be nice to have a wash spray for the toilet.

The cleanliness

Water was supplied at check in only, guests have to be notified before booking for planning purposes.

Mohamed was most helpful upon check-in

I would have liked to be provided with hot beverages i.e. tea or coffee There need to be an easier way of collecting and dropping off keys. It is not always practical to await your host particularly when in a hurry

I arrived in CT and took a taxi to the location. Person was not answering their phone, had to book somewhere else at a nearby hotel

This felt like a scam

Was secure good price

Security weren’t helpful and wouldn’t let Ubers through

We had a wonderful stay. The environment was lovely, and the apartment itself was immaculate. We were particularly impressed by the owner’s excellent communication; whenever we reported an issue, action was taken immediately. Additionally, the maid was fantastic—she was not only thorough but also very helpful in showing us how to navigate the area and providing directions to local spots.

We weren't allowed to bring the car in to drop off bags, which meant walking with all our luggage. As someone with a medical condition, this was very difficult; thankfully, a guard helped my daughter carry everything to the lift. Additionally, the walls aren't soundproof. A neighbour talked loudly on the phone late into the night for both nights of our stay. I’d suggest the host remind guests to keep noise levels down after hours. The address 'Island Club Walkway"' is somewhat misleading, as it gave us the impression that the apartment was located within the Island Club itself, which was not the case. I would suggest the owner update the description to clarify the exact location and avoid future confusion for guests who might expect to be staying inside the Club

location

no coffee in room