The White Lodge Hotel

The location to where I needed it

The strong smell of cannabis on the ground floor The bed not fitting the bed frame The curtains not fully closing across the window The shower hot water not lasting so couldn't have a proper shower

Cleanliness

Some rooms are crowded and small

No breakfast provided. There was a kitchen in which I could cook my own food.

The hotel check-in procedure could have been explained at time of booking. Also, the reception hallway area was obviously frequented by smokers, which is poor for a non-smoking hotel, and the smell of stale smoke was particularly noticeable on the Wednesday morning.

Fridge

Can't et the tv stations to work

Simple accommodation that had everything I needed. Clean and comfy.

Clean, comfortable room in a quiet location, I even had a small balcony which was nice. Bathroom, linen & towels all very clean and bed was comfy. Parking was a bonus and there was a decent kitchen for guests' use.

Fridge in room was noisy, had to turn it off. The main issue was that the hotel had laminate floors throughout, in rooms, corridors & stairs which made it very noisy when other guests were coming & going. Not much soundproofing between rooms either, could hear toilet and conversation in next room.