The Yellow Nest Tulum

I cannot say enough wonderful things about this hotel! From the moment we arrived, we were greeted with warm smiles and a welcome drink. The hotel itself is breathtaking—every detail is beautifully designed and mindful to the envioroment. The food was beyond amazing! Every meal was a culinary delight, with fresh ingredients, incredible flavors, The staff here are truly exceptional. They go above and beyond to ensure every guest feels special and well taken care of. Their friendliness and attentiveness made our stay even more enjoyable. I can’t wait to return!

The setting is really cool: In the middle of the jungle, and the decor is just as in the pictures, the pools are really cool. The food in the restaurant was really good, and I liked how the people in the kitchen seem to be having fun! They have a nice fireplace that they turn on at night and they give you marshmallows to enjoy it. The welcome drink also super nice. Most of the staff present are super nice and helpful.

Ok, I would like to be as objective as possible. Some (or maybe must of it) is my fault for not reading all the details. For example, the patio bungalow that I reserved doesn't have air conditioning, but that was clearly written on the Booking website. I didn't pay attention to it, as I didn't expect a "5 star" place would not have this in an area where temperatures (in the winter) are above the 30 degrees celsius. This was a big mistake, and even with two ventilators it wasn't the most comfortable night of sleep. The second point is that correct, it's in the middle of the jungle, but some of the mosquito nets in the windows were a bit broken, which meant that there were mosquitos in the room, and on the first morning there was also a scorpion. This wasn't fun at all. This was the main reason why after only one night of the three I reserved, I decided to leave this place and not complete my stay. I had to do a full search of all my luggage just to feel sure that there wasn't another one of these scorpions or other insects in my luggage. Good to mention that as soon as we saw the scorpion, some of the staff immediately came to remove it from the room. The third negative thing was that as soon as I noticed that there wasn't air conditioning, I asked to see if I could upgrade to one of the rooms with air conditioning. The main concierge mentioned that I could, and we already had a deal in terms of price, time, and even for me to give a good review on Booking. However, this never happened, even after I asked a couple of times. Apparently there were some issues with one of the rooms and he could not provide this upgrade anymore (even if it seemed to be available rooms through Booking.com). I only found out this later on the day, and at this point I decided to leave the place. Here, they tried to find a way for me to stay, but I already had reserved a different place.

We went here on our honeymoon, and we can say that this was the highlight. The staff went above and beyond to make us feel important, special and looked after - from decorations to breakfasts to romantic dinners. The laid-back atmosphere, the INCREDIBLE food and drinks (honestly, some of the best sitting our 16 days in Mexico), the peace and quiet, the severity... It was all like nothing we've ever experienced.

It's pretty far into the jungle and along a rugged road, but once you know when you're heading out and heading back, you are good to go.

Incredible setting in the jungle, food was delicious, staff were so helpful and made our stay even better. I highly recommend Yellow Nest

Careful to not hit your leg on the corner of the bed! There a number of day passes available which sometimes can crowd the pool area and relaxing vibe of the yellow nest.

We stayed for 8 days and it was probably the most relaxing days of my life. Lounging by our pool all day and relaxing was so amazing. The staff was super attentive. The food wonderful. My biggest fear with giving this review is that this place is fully booked next time we come to stay. Nothing like it. Absolute jungle bliss. We did the yoga and meditation even though it was new to us and enjoyed marshmallows over a nightly fire. If you are looking to relax look no further. You will need a car. So many beaches are close and at your finger tips. The beach hotels are loud and have music. This was zen all the way through. A very special stay and place. We will be back to recharge again.

Nothing

Beautiful location, right in the middle of the jungle - quiet and far from the noisy part of Tulum. About 25 minute drive to get to Tulum town or Tulum riviera. Reliable internet connection everywhere, including rooms, restaurant area and by the pool. They offer yoga sessions daily at 8am and sauna & meditation at 2pm. You are however asked for donations/ tip, which overall is not unheard of, but I would have preferred if it wasn’t as suggestive. A place for people to forget the noise of the city and relax completely. A number of cenotes easily accessible and nearby, as long as you have a car. We have not taken them upon the offer because we had a car but the staff offer to take you there or drive you to the main road where you can get a bus to Tulum town every 30 min (not sure if payment/ tip is expected for the service). Relaxing music all over the premise. Not a problem for us, but people might want to know that the road leading to the property is a long 3km dirt road. First 2k is the main dirt road, followed by a second one to the left which is slightly more challenging to navigate. Google maps location of Yellow Nest shows at the end of the 2k but in fact you need to drive 1km further to the left to get there. Well enough sign posted though. Parking lot is well lit and accommodates about 12 cars. Beautiful grounds and the design of the entire place was well thought through.

The check-in process was not as smooth as we had hoped. The breakdown of costs was unclear, and the conversion added an unexpected extra £20 to the total. They emphasised the importance of a 2000 pesos deposit, but in the end, they forgot to charge us for it. Additionally, our room key was missing, and we didn’t receive one until the second day, around lunchtime, after we chased for it. Initially, we were told there was no key, and we were made to feel like we should just leave the door unlocked. After several follow-ups, we were told the key had been taken to make a copy (which seemed reasonable), but then we were told room service had another one. When I suggested they give us that key in the meantime, since we didn’t need room service, they claimed they didn’t actually have it. A few minutes later, however, a key miraculously appeared, delivered with a hint of frustration. Would have been nice to be given a tour upon arrival, told about breakfast, yoga, sauna options and told where and what everything is but that did not happen. One of the staff kindly did that when asked but as with everything, it felt like we had to ask first. Another frustrating surprise was discovering that the breakfast we had paid for was not the full breakfast option. There was a second breakfast option, which was an additional charge, and it had a noticeable difference in quality and presentation (I attached two pictures fir reference). The included breakfast was served without much attention to detail, while the paid breakfast was beautifully plated. This stark contrast made us feel misled, as we had assumed everything was included. You could see the frustration on people’s faces and honestly the management should look into changing this. On the service front, only two staff members spoke English, which was fine, but other staff would often say “yes” to requests they didn’t fully understand.

Amazing stay off the beaten track surrounded by nature. The staff are amazing and are at your service. Food at the restaurant was the best we had in Mexico.

I loved absolutely everything, every single detail in the property. This was one of the best experiences I’ve ever had. This place is so personal, so unique and you just feel love overthere. All the people who work there are amazing, with great heart and I felt like at home overthere with my family. The food was so delicious, they were able to meet all my dietary requirements. I would recommend this place to everyone who would like to have magical and warm experience. And it’s not just another hotel or accommodation, this place is a home nest. Thank you so much 🙏

Everything was amazing and I’m happy guest