Double Room - Town & University nearby, 24h Bus, Airport-linked

Bed was very comfy clean towels in the room for us aswell hosts were welcoming and nice

They didn’t accommodate us, we had 8 months old baby with us they declined and we left the property,

Very rude and bad behaviour

Estuvimos muy a gusto con Samuel y Jose. Fueron muy simpáticos y acogedores. Un amor Nala también, volveríamos a repetir:)

Sam is a friendly and helpful host. He gave me good advise for exploring the area. The house is clean, cozy and quiet. Check-in time can be arranged with Sam directly without a problem.

The location is a bit further away from downtown and it requires about a 15-minute walk from the bus stop to the house (Bus number 43 goes to town).

I did not stay at the property. Please see below on the reason why!

I have stayed in properties in many different countries but the property host in this accommodation was the rudest and most confrontational that I have ever experienced. A brief reason why.... I had travelled from Northern Ireland to stay one night at this property. I arrived at the property around 1pm, but check-in wasn't until 4pm (although I received notification from Booking.com that check-in was 3pm). Anyhow, I appreciated that I was early and rang the 'ring doorbell', no answer. I also tried to call the property and I sent this message to the property owner inside booking.com: hi, I'm a little early I know but just arrived from Ireland. is there any chance I can get access plse. I'm outside your property now. phil As I have a disbility I was sitting on a small recycling bin at the front of the property while I waited for any notification from the host. I was then confronted by a gentleman who immediately greeted me by saying "that's not a seat it's a bin, move off it!" I then explained that I had been up since 2am and, due to my disability, I needed to rest. I asked if I could have access to a communal area to rest, he kept saying that my room wasn't available because he was waiting for the cleaner. I explained again that I understood that and asked to rest in the communal area. He then became more confrontational and less co-operative. I then asked him "is this how you treat all of your guests?". His reply was disgraceful.... He replied "you're not a guest until 4pm" I then proceeded to try and book another room in a different property as I stated that I would not be staying there. He then said "don't worry I'll cancel the booking myself". 4 days later and I'm still waiting for any communication from the property owner and I have not received a refund or anything.