Top Lodge in Blantyre

Very western styled, so if you're looking for an ethnic experience, probably not for you. Having said that facilities were excellent, staff super friendly and helpful and the food was good

I had an excellent stay at Top Lodge, certainly, an improvement from my previous stays here. The staff was incredibly friendly and professional, ensuring a warm welcome and attentive service throughout. The lodge itself was impeccably clean, and the pool area provided a perfect spot for relaxation. Additionally, the breakfast served at Top Lodge was simply delicious, and filling. Overall, I highly recommend Top Lodge for its friendly staff, cleanliness, delicious breakfast, reliable Wi-Fi, and inviting pool area.

The staff that met us did not know anything about our booking. We had to show them in the app. Towels and bedding was very dirty

the staff was friend and facility was fine

Not beverages on site. Staff miss so many details when assisting particularly with room service. Also a lot of miscommunication regarding inquiry Missing menu in the rooms and information booklet,

Apparently, there is a difference between the two buildings. The building where the reception is located must be the new building which is where we stayed. There was a confusion with our room so instead of getting one family room, they actually gave us two rooms and one of them had a separate mini-kitchen and sitting room which was perfect since we had a lot of luggage. The staff was friendly and our building was very updated and clean. The grounds were clean as well. The neighborhood was well lit and safe. The bathroom was modern and had a GREAT shower -- excellent pressure and hot water!

The mattress still had the plastic over it while I understand why, it made it a little more uncomfortable. It was also a harder mattress than I personally like. The food was ok, but at times you had to search out kitchen staff because nobody was in the dining room or kitchen. The included breakfast was lacking in comparison to my stay in Lilongwe. The items were not replenished often enough. I heard that the other building was much older and not as clean, but our building was very nice. I thought it was a little expensive for the country, but since we ended up with two rooms, it was a good price for us in the end. I would stay there again!

Staff were exceptional and went out of their way

Lack of a shower curtain in one of the bathrooms but that was a minor hiccup