EN HOTEL Kyoto

The location is good. The staff are nice. The room is clean

A good accommodation

Location was good about 10 minutes walk from Nishiki Market. Advertised as city view our apartment definitely did not window was frosted glass anyway. But room were clean

The room was small for 3 adults but the bathroom wasn’t very clean especially the tub. One night we heard a huge fight going on above us that was alarming and when we requested an extra pillow the staff said no. For the price it is what to be expected but from all of our other stays this one has been so far the lowest on our recommendations.

We stayed here for 3 nights. The check in was lovely, and staff were very helpful with storing our bags during the day so we could explore The city. The area around the hotel is great - plenty of shops and restaurants, and a train station just a few blocks away. Unfortunately the room was a bit shabby - the toilet flush was broken and span 360 degrees - getting caught and causing a continual flush after we used the toilet for the first time. The handle for the bathroom was also hanging off - all the screws had come loose. I was able to fix these minor problems myself easily - but it’s a shame neither had been caught by cleaners before our arrival. Otherwise the room was perfectly serviceable - if a bit small - but for the price we paid I think it was very reasonable. Overall I would recommend this hotel if you’re looking for somewhere clean and cheap to stay - and intend to spend most of your stay outside exploring rather than in the hotel.

Amazing hotel and staff. Would highly recommend. The lounge in the basement was really nice for the crazy hot July days to give you a nice cool place to recover for the days adventures.

我和爸媽一起住一個晚上，在零晨2，3點時我爸爸上廁所時就被門邊整傷腳趾，流血不止。房內無電話可使用，去到大堂只有一個牌告知有需要請打電話。相信大家現在旅行電話絕大部份都只有流量并沒有通話功能。只好攞錢再去便利店買消洗止血用品回來再打算。我們前後落大堂數次，一直無人。直到後來止不到血，再落大堂決定用前枱電話打出。在電梯開門的時候聽到一點聲音，我嘗試大叫小房內是否有人，叫了很多聲，終於有人回應及走出來，最後接近2小時終於叫到救護車來。而爸爸的腳縫了16針，整個旅程都燬了。 酒店的問題： 1：前台半夜無人，電話應放在枱上，以防客人沒有電話可以。 2：房內無電話，想打電話要 求救都不可以。 3：并沒有醫藥箱或AED機在明顯位置，沒有搵到相關位置放在哪。 4：酒店讓爸爸在房內，休息到下一間酒店的可以入住為止。但并沒有為事件道歉或其他。 因為我其後住了幾間酒店，再沒見過廁所門邊是有門軌，都是平整的門邊。 老人家一同入住，我不建議。

Drain had flies coming out of it

Nice hotel and easy access to tourist attractions.

Convenient location, clean and modern hotel. Small but comfortable rooms. Simple breakfast included (croissant, fruit, soup, coffee).