The Lake House

We didn’t get to see what we might have liked because we left immediately

The property was in a very poor condition with regard to cleanliness, age and condition of furniture and soft finishes. The interior did not look anything like the advertising photos on Booking website. The property had not been cleaned from previous guests due to a mistake by the managing agent but the bedding was yellow and stained with sweat, the bed base was covered in black marks, the living room seating was tired, old, soiled and ripped on dining seats.

The location is lovely and allowed for easy access for early morning walks along the lake. The entertainment area outside is great: the braai area was great and the kids enjoyed the pool. Marleen was responsive when I contacted her to sort out any issues and was helpful and polite at all times. The linen was clean and towels were sufficient - there are even bed warmers in the cupboard for the colder months. There were sufficient cleaning supplies available, which was awesome.

The kitchen left much to be desired, unfortunately: some of the cutlery, pans, kettle and the oven baking tray were rusted. We had to scrub and boil the kettle several times, with vinegar (which was gratefully available in the cupboards), before we were able to use it. The tea sieve was also rusted and could not be used - I had go out and purchase one. The bag for the laundry pegs was filthy and filled with dirt on the inside - my mother was shocked when we turned it over whilst hanging the laundry. The braai grills weren't cleaned when we arrived, which meant we had to clean them ourselves before use. The added benefit of a cleaning service twice a week was a nice bonus which we really were appreciative of; however, I think cleaning needs to go beneath the surface and beyond what's just visible, especially before guests check-inl. In addition, one of the beds seemed overused, mainly the one in the second bedroom facing the lake, as the springs would creak and it was very soft in the middle. I point out all of these observations, as I think they are easy and inexpensive changes that can be made to modernize this accommodation, especially the kitchen, and really make it good value for money, as it is in a wonderful location and a beautiful home.

Got more than we expected. So calm and quiet, we really enjoyed our stay.

We did have a small incident, as my son cut his foot on some broken glass, that was left from previous renters but it was sorted very quickly.

The view was so beautiful.

I liked everything.

La maison

La maison n’était pas très propre.

The house is beautiful and since l love plants, l really enjoyed being around them. I also liked the privacy.

Now I must say, I really really hated the fact that the house was full of spider worms and the fact that they don't clean everyday. Even if when the cleaning lady comes on the particular day for cleaning, it still looks the same 🤦‍♀️, not even changing bedding 👎👎, yohh I was not happy. The kids were also disappointed of the fact that the TV that we thought we were gonna watch, it was only a screen, you need to come with laptop to connect, l mean who carries a laptop on a family vacation. It spoiled 50% of our mood.

The house is in a great area with a fantastic view. Being a family of 5, it was really nice to open the patio doors and kick back with a nice book in the shade while the kids were in pool.

The chlorine dispenser in the pool was a bit on the strong side, but we spoke to the agent about it, and she was highly receptive to considering less concentrated options in the future.

Everything. The pool, the view, the decor, the comfort

Nothing