The Reston Hotel, Newcastle South Washington, Part of the AG Collection

There is ample parking facilities on site and it is free providing you enter your registration at reception on arrival. The staff were very pleasant, cheerful and helpful, nothing was too much trouble. The rooms are adequate for their purpose with plenty of the usual facilities, teas, coffee, etc. The room was clean with plenty of towels. The shower was excellent, powerful and hot. The breakfasts were excellent, plentiful and cooked to order.

It would have been better if the hotel provided evening meals as the description on booking.com made no mention of this at the time of booking. Also there is a different rate for pre booked breakfasts, but again, there was no facility or mention of this on the description on Booking.com.

Friendly helpful staff

Nothing

Mirror in bedroom to high couldn’t see to dry hair. The entrance and stairs and corridor to room was not up to standard . Needs painting , it looked more like a prison corridor, was not inviting, but the room was a good standard and warm and clean, water was hot .

The entrance and stairs and corridor

Cheap

Dated. Room was cold as the hotel did not bother to put the electric heater on knowing it would be a late arrival. Electric heater is far too small for the room

Kitchen wasn’t open, wasn’t advised when made booking

Location

Breakfast fine Good value