Jiwar Al Madina Hotel

We had to tell them multiple times to change our rooms.

The best thing about hotel is that it is 2 minutes walk from Mosque but Masjid Nisa is on opposite side. The staff is really helpful and pleasant. Although building is old with some defects (locker not working, door lock broken) but they have all the amenities.

If you want to be close to Haram and be able to pray conveniently, then the location of the hotel is indeed very good. However, I stayed there as a family of four in two rooms…and we chose the place based on Expedia rating of 8 and the price range which was putting it close to some of the main brands. The rooms are not very clean, and the overall level of services is not up to the rating and the price charged. For example we did not have clean sheets as expected on day 1, one of the elevators does not work properly, the floor boards and the carpets leading to the room are not in ship shape, the restaurant on the premises is marginal at best and there is no room service. If the management puts extra effort into improving the property, I will definitely be willing to pay the price, otherwise for me, next time, it is one of the brands next to it that I know will guarantee better service with similar location benefits, and less than USD 75 more.

DO NOT BOOK THIS HOTEL! I made the mistake, and I urge you not to do the same. This is the worst place to stay. Very noisy, dirty, and with outdated bathrooms. I will never stay at this location again. Additionally, the property will not issue a refund if you cancel your booking for any reason.

Very nice hotel and staff very friendly and helpful. Location is amazing very close to haram. Big thank to Allah el dine the restaurant manager , very nice man and very helpful. Also the front desk people for their kindness. Inshallah will come back again

Room was not clean, property is outdated. The location is great.

Excellent staff

The property is located close to the Rawda. The staff is very friendly and courteous. The buffet was good but the service was excellent.

Great hotel with very friendly and helpful staff. The location is very convenient near Al Haram Al Nabawy and all shops. I highly recommend it

Nice people