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6 / 10 Guest Rating

Coconut Tree West Bay

West Bay, Roatan, Bay Islands, C.A., West Bay, hn

Coconut Tree West Bay - main view

About the Property

Outdoor Swimming Pool & Tropical Gardens
Relax by the outdoor pool surrounded by lush tropical gardens.

Room Options with Stunning Sea Views
Enjoy the luxury of a balcony with breathtaking views of the crystal-clear waters.

On-Site Restaurant with Varied Menu
Indulge in American and Caribbean cuisine with vegetarian and vegan options available.

Experience paradise at Coconut Tree West Bay - Book your stay now!

Facilities & Amenities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6
Good29 verified reviews
AI Summary

Guests highly rate the restaurante junto a la piscina and frequently praise the buena atención en el restaurante.

Categories

Cleanliness8.0
Service4.0
Location8.5
Room Quality3.0
Amenities8.5
Value for Money3.0
Food and Beverage9.0
Overall Experience4.0

Select topics to read reviews

E
Eduardo JoségtGT
Verified booking
extended_group
Standard Room
Stayed in Apr 6, 2026

"Triste experiencia."

2.0

Lo único que me gustó es un restaurante que está a la par de la piscina buena atención y comida rica y los jueves hay música en vivo, y la cantante es de lo mejor súper simpatica

Odie el lugar, porque cuando llegue habían sobrevendido el hospedaje y no tenía habitación en pleno jueves Santo, me dijeron que llamarían a Booking para que me resolvieran pero que ellos no podían hacer nada, solo me dieron el número a dónde llamar, por el día ya no habían hospedajes en el área en el que yo me quería hospedar, me tocó pagar el doble por un lugar del cual no se me reembolso nada porque era una villa de habitación la cual me tocó pagar en efectivo. Pésima experiencia.

Helpful?
O
OscarhnHN
Verified booking
family with young children
Standard Room
Stayed in Mar 25, 2025

"Pleasant"

6.0

LOCATION

CLEANLINESS

Helpful?
R
Radim_sczCZ
Verified booking
young couple
Standard Room
Stayed in Mar 18, 2025

"Superb"

9.0

Cleaning daily, immediate solution after reporting problems, helpful staff, nice view from the terrace

Helpful?
L
LindausUS
Verified booking
young couple
Standard Room
Stayed in Jan 29, 2025

"Convenient but not great"

5.0

Location was convenient to things we wanted to do. The room was spacious and decent.

They moved us to a room without a sea view or King bed, which is what we booked. We looked at another building. We had to get tickets for breakfast and half the time the office was closed. The service at restaurant for breakfast was poor The first day they didn't even have coffee. We had to buy toilet paper at one point because they didn't clean the room or refill amenities.

Helpful?
R
RaulusUS
Verified booking
group
Standard Room
Stayed in Sep 22, 2024

"Bad"

1.0

The lady in the front desk couldn’t take the payment because she that manager was on vacation.

Helpful?
E
EvelinghnHN
Verified booking
with friends
Standard Room
Stayed in Jul 8, 2024

"The property at West Bay has no sign of coconut tree cabins and the Google address is not accurate."

6.0

Breakfast good but I hated to have to ask for the tickets daily instead of getting them all at once.

Kitchen missing utensils. Shower leaks constantly. Dirty beach that can't be used for swimming because no one cleans the beach and it's used to dock all the boats for outside activities. The pool area doesn't have nice lights or outlets for electronics or nothing inviting. It's old, used and with colored lights like a cheap bar.

Helpful?
E
ErikausUS
Verified booking
family with young children
Standard Room
Stayed in Jun 26, 2024

"Comfortable, affordable, accessible and fun!"

8.0

Close to the beach, although we arrived late and the office was closed the key was ready for us to go in . It was fresh and clean.

Somewhere outside there was a smell like sewer. I don’t think it was the property it was outside near the area where the property was.

Helpful?
R
RackusUS
Verified booking
young couple
Standard Room
Stayed in May 12, 2024

"Very poor"

2.0

Great location, the room locked and had AC, the property itself was good enough.

It was nice enough on the inside, but it felt like they tried to make it feel like luxury without actually putting in the effort to make it luxury. The sink was in the wrong spot, the “rain shower” didn’t have enough water pressure, small things like this. The customer service was the worst we had experienced during our travels. Upon check in, the office was closed when we arrived (around 4 PM) and a security guard handed us an envelope with our key in it. We did not get a WiFi password and could not find anyone to help us on that front. Upon checkout, we needed to leave my 10:30 to get to the airport, and the office did not open up until 10:15, so we were quite stressed and the person working the desk was not helpful. She let us checkout, leave the key and get in the cab her friend had called for us, halfway to the airport she called our cab driver to say that we needed to come back and pay for our stay, which we had figured was taken care of because she didn’t ask us to pay when we left. All in all, very frustrated with the customer service, aside from that it was a nice stay

Helpful?
L
LyzleusUS
Verified booking
family with young children
Standard Room
Stayed in Jan 4, 2024

"It’s a nice stay and we felt safe but the rooms should be renovated to make it more nice it’s just too old to be using i"

8.0

It’s too close to the beach and the big room at the rock tower.

The cabin or the cabana is too old and beds are too hard in comfortable and bathrooms are too old but if these cabins are new it will be so nice.

Helpful?
D
DanielusUS
Verified booking
with friends
Standard Room
Stayed in Sep 26, 2023

"Poor"

3.0
Helpful?