Pearl Valley-Golf Safari SA

Security

The weather

Location is good. Breakfast should be included in the charge. Room was great. Felt very safe and secure.

Loved everything

Beautiful exterior and environment

Room was outdated, basin was too low according to the standard, TV was outdated, service was not good, room phone was never answered by reception.

Views. luxury, fine touches, staff....awesome staff, and then pretty much everything else.

I loved everything!!

The places was cosy and the bathrooms and bedrooms were cleans plus beds were comfy. Thanks for the bottle of wine nice touch

The patio furniture was not clean

This is a gorgeous property with 2 pools, tennis courts, golf course and a small bar/restaurant plus a much larger bar and restaurant area that was excellent. The rooms were spacious and very well furnished with a large bathroom and a bath with separate walk-in shower. A large balcony with lovely views was also fabulous. Overall, it was lovely, although we were perplexed why there was a full kitchen range and appliances but we were given a letter on arrival saying that none of this was working? It didn't affect us as we didn't intend to cook but it may affect others? The complex has access gate security and that's a bit of a pain to navigate each time you enter, where most places after the initial checks prior to check-in will let you through simply by showing your room key, here each time you re-enter you have to go through the whole process again. Irritating when you're on holiday and want to get on with your day. Another irritation was for some reason getting pool towels here was ridiculously difficult. On our first day, after unpacking etc we wanted to swim and unwind , we went to the smaller pool which was close to our room and asked for pool towels and were told they'd run out but he'd ask for some more....they never came. Day 2 at the larger pool, asked for towels and were told that they don't have them there, we have to get them from reception. So we go back over there, to be told they don't have any either! Gentleman on reception makes a call and 10 minutes later someone turned up with 2 towels. (What about the next guests?) It seems a hotel this big and this nice could easily sort this out? Are they really concerned that guests staying in this calibre of hotel are going to steal some cheap towels? Overall though this is a lovely hotel, with great facilities and a nice restaurant and bar set up and we would both return and recommend.