AmericInn by Wyndham Omaha Near Zoo

Facility was not clean. Did not have room that was booked instead downgraded us as the hotel people sold the one we had purchased to someone else. Shower door kept coming off rollers and would not stay closed

We booked because it was so close to the zoo, had a pool and provided breakfast

Everything was terrible!!!! The bathroom in our room didn't have a door, we had to wait 30 mins for some one to come put a lock on the sliding patio door to the courtyard, the air conditioner leaked all over the floor, there weren't any mattresses or bedding on the bunk bed instead there was a larger mattress with out bedding leaning up again the wall I was told to put on the floor. The bunk bed frame had a huge stain on it. Exposed electrical cords. I had to ask 4 times for bedding for that mattress and didn't receive them until after 9 pm, we have small children who were long ready to sleep. I was promised a refund and didn't receive it. There was drug paraphernalia on the ground outside the pool. There were homeless people living in the utility closets going in and out the side doors. They never came and brought new towels or took the trash. The breakfast was not as described they only had about 1/4 of what was photoed and listed. The pool is much smaller than the photos and was extremely cold and disgusting around it.

Absolutely nothing.

Everything from the time I checked in till check out.

Clean

Clean good hotel ' good service the women ash is amazing but new worker the man is mean b but other than that the place is great

The location was convenient close to the highway, bed was comfortable, close by McDonald’s, Casey’s gas station, Scooters and Jimmy johns. Mini casino inside.

This hotel is very outdated, not clean, unsafe with a lot of shady and sketchy characters running around selling items, high volume homeless area, gunshots going off in parking lot at night, lot lizards, lack of breakfast especially when breakfast starts at 6 am it will be gone before 7 am and not restocked often. Fitness center was very outdated and scary. A few abandoned rooms on the second floor looks like Rapes R Us. Upon arrival I had to wait an additional 30 min because a customer was arguing with night staff. Because the couple paid for 2 nights and they rented out their room to someone else and took their belongings. That were stashed into a housekeeping closet and they refused to give a refund to customer. I recorded a video on my phone just in case the situation popped off and I didn’t survive upon checking into the hotel 🤦🏾‍♀️Stay at your own risk.

Only think I like about this place was that it was so close to the Omaha Zoo

Worst place I have ever stayed at. I was not given the room I booked and was told better room on the first floor than second floor. There was no hand soap provided at all and when I went to ask the front desk they said that don’t have hand and gave me body gel. The place smelled very musty. Couldn’t sleep due to floor above me were so loud all night long. There was no breakfast even though it said it had complementary breakfast. Went to take a shower and there was no shampoo, conditioner or body wash in the pumps provided. Holes in the towels in the towels, stains on the towels and even blood on the towels. There was also blood stains on the sheets if I had seen that before I went to sleep I would’ve never stayed there in the first place. My mistake was not reading the reviews. Also cops came there a couple of times.

Friendly and accommodating and the staff was pleasant and accommodating… plus the front of house was super nice and fulfilled and able to accommodate the few request made…. P.s thank you