Charming Copse Corner Lodge - Spa Resort - Devon

Lovely lodge, had everything you needed

Hot tub was amazing, the lodge is on the end of a row, so nice and private

A gorgeous chalet, really well equipped spotlessly clean and great facilities

Nothing

We enjoyed our time together and very nice and tidy lodge .Nice location and spa as well.

Location was great. Facilities at the site were very good. Towels were nice. Good place for dogs.

Cleanliness was poor. Doors were even dirty. Drain blocked in shower with horrible smell. Hot tub was ok but could do with a net to get the bugs etc out. Mattress in main bedroom was awful with springs jabbing at you. Floor was thick in dirt, dropped some water on the floor and wiped it up with kitchen roll and it was black. The whole place just needs a really good scrub down. It would be nice if it was cleaned.

Weitläufikeit des Parks; gepflegte Anlage; Haus mit allem ausgestattet, was benötigt wird; Hottub

Code für Onlinebuchungen des Aktivitätenprogramms funktionierte nicht, daher Buchung nur an der Rezeption des Schwimmbads möglich

Accommodation nice spacious and comfortable clean and well equipped

No fans as very hot quite uncomfortable fans would be nice. Also finlake activities reception not very helpful had archery booked and arrived a few mins late due to having a baby and in difficult place so declined entry refusef to refund and 4 people were to take part so lost quite alot of money will be complaining to finlake direct

I loved the scenery outside with all the nature

It was very spacious and comfortable and loved the hot tub

The lodge has huge potential, great size, particularly as there were only two of us. Lovely site

To start with the constant bombardment of emails, text messages from booking.com, Finlake and then Devon Holidays. Finlake booking system for activities is appalling and had to email for help. Got there eventually. The lodge was not the cleanest, lots of fluff/dirt on ensuite and bathroom floor. The beds are the most uncomfortable beds I've ever slept in. If you like springs and the crunch of springs everytime you move then this is the place for you! We slept on top of the duvet to add extra padding and then used Duvets from spare beds for cover. There is no frying pan, which I would class as a basic necessity. Bedroom window closest to hot tub does not open. Latches on three internal doors are broke (two of which are wardrobe doors) and the door between lounge and hallway. When we arrived the whole decking was covered in leaves and steps up were ankle deep in leaves. Contacted Devon Holidays to try and arrange for someone to clear it or at least arrange for us to use a broom so we safely use the steps and decking as very slippy to be told that wasn't possible and we would have to go out and buy a broom, clear it ourselves and send the receipt in. Have done that and still no response. They tried to claim house keeping had cleared all the leaves the day before which is absolutely not true given how bad it was and wet decomposing leaves had not been there just 24hrs. The PlayStation doesn't work, not a biggie for us but a warning for those expecting to use it. The hot tub appeared clean and was heated but in the 4 nights we were there not once were the chemical levels checked and when I pulled the filter out on the last night it was pretty dirty. Masses of potential but for the money we paid these things should be sorted

The road is very nice with lots of privacy, large rooms, 2 bathrooms, hot tub, privacy, storage options, washing machine and dryer, dishwasher, towels and bedding provided, sofas were large and comfortable, dining table with chairs, large living room tv, utensils and cutlery provided, Finlake was a beautiful place and in a great location

Decking was very slippery due to mildew, lamp in living room didn’t work, ceiling light in double bedroom didn’t work very well, wish they had provided sweeping brush and not just vacuum cleaner, only could park 1 car on the drive and the other one in the main car park - there was definitely space to fit 2 vehicles on the driveway