Pet Friendly Penthouse, Rooftop Jacuzzi with Views

Nothing

Absolutely Disappointing – Avoid at All Costs Our experience at this venue was extremely disappointing from start to finish. Check-in was supposed to be at 15:00, but it was delayed to 16:00 due to an issue with the jacuzzi. We received a call from someone (who didn’t even introduce himself) informing us that he’d return at 6:00 PM to check the jacuzzi. At 5:57 PM, we tried to call him to say we were on our way, but no one answered, and our message was never acknowledged. Upon arrival, we received no welcome, no tour, and no explanation of how anything worked. When we checked on the jacuzzi, no one was there. One of us went up the stairs and a tile broke from the edge — which was later blamed on us. Inside, the problems continued: • There was a leak under the ensuite sinks. • The roof was dirty and clearly hadn’t been cleaned. • The BBQ area was unusable due to how filthy it was. • Lighting was poor, and the power supply randomly cut out. • There was no warm water or water pressure until the second day — only when we discovered we had to switch on the water pump ourselves. We attempted to enjoy the rooftop view but ended up ordering takeout because the BBQ was unusable. While there, we saw two mice, which forced us to go back downstairs. To make things worse, the same person who originally called us later accused us of breaking the tile and insisted we pay for it — completely disregarding all the other issues we raised. Never again. Avoid this place at all costs. It was a frustrating, unsanitary, and poorly managed experience from beginning to end.

Beautiful views , quite and peaceful area Check out was extended by 2 hrs

Although the property has 3 Air conditioners you are unable to put them all on without the light dimming or tripping . You cant enjoy Jazzuci after 1800 cause rats start roaming around , when I raised my concern with the company they told me take a photo and try luck for a refund as if I was taking a photo of mickey mouse.. For agent to come and check the property took over 24 hrs. When the Agent came her told her your surrounded by flieds like it's totally normal having rats around. Traveling with 2 young children was a stressed holiday concerning the dangerous stairway to roof plus they can't use how much they wanted.

Its ok buttttt

The property’s main selling point is the Jacuzzi with the beautiful view ! Only if it works !! The Jacuzzi didnt work even tough I messaged the property 2 weeks before to make sure everything works as I had seen mixed reviews. They assured me that its working ! … been in contact with there team ( property managment ) and its disgraceful… no help whatsoever … waiting my compensation !! Beware dont book unless you just want beds on the furthest side of Gozo. Also furniture and decor is made up from all the stuff they have, instead of placing in a garage they placed it here on the shelf 😂

Location and size was good

Really big problem with electricity (ac, charger mobile). January - was really cold and humidity. During the rain we had a lot of water inside. And jaccuzzi didn't work. The stuff ignore our asking of back some part of money. It was not cheap.stay.

Nice location and very clean.

Jacuzzi RCD keeps on tripping, there's a fault that must be addressed. Lack of communication... With regards to pet friendly or not.. and also requested earlier check in and did not have clear feedback.

Great Location if you want to be in the outskirts. The roof terrace is big and the jacuzzi was a great plus. The apartment was very clean and highly recomanded.

The only issue was that the wi-fi did not extend to the bedrooms but for us was not the issue as we had unlimted mobile data.

It was very spacious. All the rooms were of an excellent size as was the roof top terrace. There were nice views from the roof and the hot tub was lovely.

We had a problem with the electricity during our stay. The lights in some rooms either went out completely or went so low that there was insufficient lighting to see. This may well have been a temporary problem. Also the WiFi didn’t extend to all rooms which my children were very happy to point out to me! Also, we were given the wrong address by booking.com which meant we were searching for it for 2 hours more than necessary.

Amazing view from the roof, we bought charcoal and did a barbeque it was nice and relaxing. The staff were very responsive and helpful throughout the whole stay.

It would have been useful to have a cloth in the kitchen.

Location and views from the upper floor are amazing Very spacious rooms and accomodation.

The location on booking was wrong we were waiting for exact location for half an hour in the heat until they replied. When calling they said the housekeeper is still cleaning we were left outside for 3 hours after check in time until accomodation was cleaned which ruined our first evening as the jacuzzi was still being filled and not warm. After 3 hours the code given was wrong and we had to figure out the code to get the key box open one of the code numbers was wrong. The gas oven (very old) is very slow to cook we had to see alternative to cook inside. There is not enough light on the roof terrace at night we could not cook on the bbq and when humid everything is wet. A big parasol or canopy would be great as a cover. There is no lift and a very narrow garigor to the roof which is not mentioned in the description,it is not good for someone who cannot go up the stairs.