Bay Haven Collection, Hout Bay

Wonderful views from the terrace ,Lovely sized room with open plan bathroom facilities even a freestanding bath which was lovely .The staff were friendly and the breakfast was good .Outside seating is a bonus .Nice touch ,bed turned down and chocolate and a poem left on bedside table .

The trek from car parking space which is on the slope to reception and then upstairs to room with luggage in tow is quite hard going for us pensioners . Never did find the swimming pool . No access to fridge in room it was locked . Maybe a little information pack in room would be helpful .

Räumlich großzügig gestaltete Villa, tolle Aussicht, sauber, sicher, sehr bequeme Betten, moderner Einrichtungsstil

Privater Pool war defekt und verlor dauerhaft Wasser, somit nicht nutzbar. Abhilfe war nicht möglich. Trotz großer Villa mit 4 Schlafplätzen waren auf der privaten Terasse nur 2 Liegen verfügbar. Auch am Gemeinschaftspool waren ingesamt nur 4 Liegen verfügbar - hatte ich noch in keinem Hotel. Der zugesagte Safe im Haus existierte nicht. Das Frühstück hat einen stark begrenzten Umfang - nicht zu empfehlen.

Quelques pavillons magnifiquement rénovés dans un cadre de verdure avec de belles perspectives sur la vallée. Chambres confortables. Personnel sympathique. Belle piscine.

Manque un espace de jardin pour se poser en dehors de la chambre. Espaces extrieurs en general un peu étriqués et en pente. Service un peu lent au restaurant.

Everything

Nothing

Took my security money and never gave it back. Litterally for no reason. If you decide to go. Make sure u have cash for the deposit. Thieves.

Thieves

Stunning views. Clean and comfortable accommodation. Friendly staff. I like their WhatsApp system. Chatting with you on it throughout your stay.

Breakfast starts getting served too late, 8 am. We left way before they served it.

The rooms were cozy and had everything I needed. The staff were so welcoming and friendly.

Modern, spacious, clean rooms. Friendly staff, tasty breakfast, well kept gardens

They said streaming service available but if you don’t have a Netflix account you can’t use the TV. There was also no HDMI cable to connect one’s laptop to the TV. The coffee pods provided did not taste good and weren’t good quality. The room we booked said “king room with Mountain View” on booking.com but turns out not all of the rooms in that category have views and the only available room in that category for us was on the ground floor with no view. We were given the option of a room with a view but it would have been a twin room with 2 single beds and my husband and I prefer sharing a bed