Tru By Hilton Chesapeake- Greenbrier

The breakfast. But I don't understand why there aren't microwave ovens in the rooms. They could go over top of the mini fridge. That way no one has to put clothes to go to the microwave provided by the hotel behind the desk lobby. The general manager, Shawna and other most were very rude hateful looks and speech. They need to be replaced immediately. They cator to some. They gave me a dirty smelly ( like dog poop), and refused to give me another room five (5) consecutive days. Place me in another room dsy 4, just to take from me and placed me back in the same room again with the dog poop smell. They placed me in another room that was too warm. Then placed me in another room. Close to the ppl who were stalking me, and wished to do bad things to me. The roo. With the dog poop, they gave another room to a guess who complained about it not getting cleaned ( he couldn't live with his own dirtiness. They mgmt gave him a fresh room while telling me that the hotel was fully booked and had no vacant rooms for me to be switched with. I will not ever rent front Tru by Hilton ( 1570 Greenbrier pkwy, chesapeake, va) ever again. An all black staff is rudeness, hateful looks, always with a frown towards me. And I heard others agreed with me. Get rid of the general manager and get her out there now!!! No reason for her to continue to be there rude- harsh hatefully speaking to ne as I'm nor a paying customer who deserves respect and kindness.

Ditto. From what's written above.

the eggs were barely edible. I tried the oatmeal it was not edible. some of the fruit was spoiled. the next morninf we left the facility ans paid for breakfast.

3/4 of the light fixtures either didn't work or were missing bulbs. the dead bolt on the door did not align with the casing preventing us to securely lock the room. the thermostat to control the a/c was not functioning properly.

Everything was great, clean rooms , clean everything actually. Breakfast was great every morning, and always extra snacks. Quite no excessive or loud noises, really nice hotel.

The property was pretty quiet. The exercise room was clean.

The hand sanitizer machine in the exercise room was empty. No sanitizer and no paper towels. My room was on the fourth floor. The hallways on the fourth floor were pretty hot. There was only one elevator working during my stay.

The central location to the places we went to for the two days. The counter with the various snacks is great.

They still don't have their ABC license. If you wanted an adult beverage you had to leave.