Maya Villa Condo Hotel and Beachclub

Zentrale Lage, Parkmöglichkeit, nettes Personal

Etwas muffiger Geruch In den Zimmern.

The flats are big, clean, centrally located and well equipped even for a long stay with a big group. There is parking in the building and a pool in the common areas.

Maybe it was just this flat, which was on the ground floor and didn't get direct sunlight, but there was a strong and constant smell of dampness. Clearly is not casual as there were dehumidifiers set in each bedroom and air freshener in the ac vent.

Great location, a 2 minute walk to 5th Avenue but still quiet with little to no noise from the surrounding night clubs. The suite my partner and I stayed in was incredibly spacious with clean facilities. The bed was massive and had a great sleeps every night. Pool and courtyard surrounds are tranquil.

There was little natural light and it was very dark in the suit however this is likely due to our room being on the ground floor. The bathroom was incredibly clean and well kept, however it would be great to see the shower head updated.

Beautiful and private

Priestranne ubytovanie, blizko hlavnej ulice s mnozstvom obchodov a restavracii, pohodlne postele, 3 kupelne, odporucame.

Nice condo and nice location. Nice with the water fountain in the kitchen.

Everything was fine.

Location is great and the room is spacious

There was a foul smell in the apartment that smelled like sewage. We called to complain and ask for a solution and, after an employee checked it was *really* bad, they temporarily moved us to another room– and not to another permanent room as would make more sense. We had to deliver the key to the temporary room at the reception (which is not in property) before we caught the early ferry to Cozumel. At noon, we got a message it was fixed and it was not: we went into the room to find a milder but still very present bad smell. Maintenance folks incidentally told us the sewage smell "sometimes happen". They finally moved us to a different unit, on the other side of the property. That smelled decent, but we found a cockroach by the shower, and plenty bathroom flies. We had to spend ~5h dealing with hotel personnel, moving and all – precious time when you are on needed and insufficient vacations. The main person as desk couldn't care less, but his peers tried to help. We ended up losing time, and got absolutely no reparation for all the issues the hotel caused. This was a horrible experience and no one should choose this hotel. For short: foul smell, cockroach in the shower, flies and employee at the desk who couldn't care less.

We were pleasantly surprised to see that the rooms and the outside were exactly like the pictures on the web. The Wi-Fi was excellent which is always a challenge in Mexico and the staff was super friendly. The room was comfortable and clean and at a perfect price point. We will definitely be coming back to stay within this hotel group again. We travelled together as a family three different times this year and found that very , very few places look like they do online or are as described but we finally found one that was an outstanding match!

Nothing