Stylish Groovy Central King Suite - Fast WiFi, Free Gym Access, Work Desk

Perfect accommodation

Rien de bien particulier à reprocher à l'appartement. Par contre, son environnement est détestable: des jeunes ont crié dans les couloirs toute la nuit!

Prime location to town , very peaceful sleep and very helpful and friendly host . Would definitely this spot

Nothing was perfect and host was very helpful

At least the host didn’t completely disappear and collecting keys worked ok.

Unfortunately I had a very negative experience for different reasons: - I didn’t get sent information to check-in and had to chase a couple hours before arriving at the apartment to get them. At least the staff was responsive. - Since I got the information sent very late, I also found out too late that by the time I would’ve arrived at the location, the free gym would have already been closed. Unfortunately it isn’t a gym at the location itself, but rather a close-by public gym that the location has a partnership with. Knowing earlier through the Booking page or by receiving information sooner would’ve allowed me to plan my journey accordingly and arrive earlier to make use of the gym. - When I arrived at the location, the room door was already open. I saw lights were left on and the bed was undone. I got worried I was in the wrong place and someone was inside or that something happened to the previous host. I closed the door again and knocked but since nobody was answering I went in and noticed the apartment was dirty and left untouched after the last host. I wasn’t able to use the apartment in that state so got in touch with the host but they weren’t as responsive and reactive as before. Panicking a bit because it was already 5-6 in the eve and it was getting late in case I had to find another solution, I contacted Booking customer service who helped me get a hold of the hosts. They provided me with another apartment in the same building. - The new apartment, unfortunately, wasn’t as equipped as the one I’ve booked said - no hairdryer, no iron for clothes. I struggled as well with central heating not turning on (only managed to turn on a little heater in the bedroom but wasn’t enough to warm up the whole apartment) and wifi connection instructions. The host was available to help me solve issues with the wifi. - I also requested an invoice when booking the property and had to chase multiple times for that to be prepared and delivered.

Very poorly cleaned, if it was even cleaned. Blood all over the walls, broken equipment, very unwelcoming. When reported to the host, I was told that this was “wear and tear” and he refuses to give me my money back. I travelled with my husband and baby and does not understand that these conditions are not suitable for anyone. This can not be corrected in a day, this is a general problem that the accommodation has and should be rectified. It is not worth the money nor the rating it has.

Clean and nicely decorated and lit

In a tower block with fairly dreary communal areas.