Redcar House By Horizon Stays

The accommodation was clean - bed linen etc

Very spartan. Nail protruded on bannister and guest suffered a deep cut. Bathroom door still broken and no locks on bathroom or toilet

Close to the beach

Place was dirty, and not cleaned properly from last visit. Broken door handles on bathroom so kids could not use.

How peaceful it has been

Their was marks on walls door handle was hard to push to open toilet door handle is broken, wasn’t how it looked on pictures

Fantastic location… short walk to the each off road parking and so quiet and clean

It was well located in a quiet residential Road. The neighbours were surprisingly helpful and friendly.

It wasn’t very clean, I think that the only cleaning was a change of bedding and towels. I had to wash all cutlery before use.There was only a sheet on the mattress, no protectors present. All the bins were overflowing . The toilet door didn’t shut, we fixed that. The inside locks on toilet and bathroom had been damaged. Thin poor quality pillows. There was some sort of leak from the bathroom into the back bedroom as the floor was wet.

We were given a code and accessed no issue on arrival. The place was appointed with what we needed for 4 people.

The linen in the hallway was a bit awkward to move about.

Really good price and excellent location (only a short walk to the beach!).

External bins at the property were overflowing, elements of the property and its contents were not cleaned thoroughly (e.g. cutlery, grill pan etc.), the showers leaked downstairs, and the property could do generally with a touch-up. I also found it difficult to contact the hosts (I tried to use the Booking.com messaging service to report the leak but this only generated a generic, AI response; I also could not get through on the telephone).

Great location. Comfy beds and very clean. Parking is an advantage too. Really nice place would recommend A++++

Nothing