Sandcastles Resort, Ocho Rios

Great location. Right on the beach

Unfortunately, these condos/apartments are owned by different owners (each one). Some my be modern or recently renovated or some are just out dated & just dull with horrible looking furniture,not giving vacation. My condo was very out dated. What did it for me was the AC didn’t work! Please make sure if you plan to stay at sandcastle you really do your homework on who you are renting from and reviews from there actual unit. Due to the discomfort, I checked out immediately!

Location On the beach Apartment clean - dated but ok for what I needed Quiet not overcrowded and noisy

I would like to see the reception area more welcoming and updated. Looks a bit abandoned. The pool area also needs modernising. Needs a display of pool side furnishings. The poolside food provision was very disappointing. Limited food and refreshments. Did not look particularly hygienic.

Location was great close to everything we needed. View from balcony was beautiful. Nice big and comfy bedroom

Living room ac didn’t work

Ubicación

Location is fine

For the 7days the internet had been cut off paul cares less when i talk to him ,no one came to offer clean towels very poor

Everything

Everything

First time to Sandcastles. Comfortable Ocean front room. Large wide walkway behind property for walking, sitting, socializing n shopping n walking to the beach along the walkway. Cruise ships visible from my balcony. Beautiful view n landscape. Comfortable beds. Short walk to local shops, restaurants, entertainment Affordable taxi service to attractions n tours. Felt safe. Walking n bicycle police patrol in the town day n night. Bar n cook shop across from pool. Local Foods delicious. Chef made whatever u wanted. Large restaurant above lobby area.

AC in the living room stopped working after 2 days. Balcony furniture was dusty. Plants dieing. Table needs to be higher to comfortably enjoy my morning coffee. Difficult to use the TV in the living room. I am tv savy n I couldn't get it to work. Technician came n changed the remote batteries n reset the TV. Bedroom tv was not dlsimplr either but eventually figured it out. Instructions need to be written down when there are more than one remote for the systems. Housekeepers were very nice n attentive. Back gate to the beach opens and closes at 7am n 7pm. Would have like the freedom to go for early morning walks instead of having to walk around the town area. Steps. No elevators, 3 or 4 story property. I didn't see any Bellman. No Christmas decorations. I guess the management company didn't do anything special. Large TV in lobby played christmas music.

The resort ws very nicely laid out and an ocean view was perfect. The breakfast was awesome in the resturant above reception, great and freindly staff. Pool was in great condition for swimming. It was in walking distance to many shops and resturants. Room was very clean and had pretty much everything you needed.

There were a few things I would have changed - The bath soap was very low standard and no shampoo. It was time to change or clean the shower head. It would have been nice to have larger tvs that were wall mounted as I believe the hotel standard is a 48" now, as the were some rainy days to stay in.