PLACES Hvar Villas by Valamar

Location

No one shows you to your room or helps with bags. No one answers the phone at reception. The bands don’t always work to charge things to your room. The bathroom repeatedly flooded. The shower head fell on my face. The towel rail was hanging off the wall. They charge you to change your pool and beach towels for clean ones. No toiletries or dressing gowns provided. The air con and fans are very noisy. The fridge is right by the bed we had to turn it off at night as that was so noisy! For £1000 a night was pretty average! Not worth that much. Also we thought we had booked a villa with a pool because all the imaging showed a pool. But there wasn’t one with our villa. We now have to take this us with ABTA against booking for misleading imaging.

Fin villa, mycket skön säng, rymligt och fräscht. Stort bra badrum. Fin och modern inredning.

För det priset man betalar hade jag förväntat mig mer. Det fanns t ex inte schampo och balsam utan endast kombinerad duschkräm och schampo i en ganska skruttig plastflaska. Inga andra toalettprodukter fanns heller, något man kan förvänta sig på ett hotell med det priset. Vid ankomst fick man en flaska vatten, men övriga dagar fanns inget vatten på rummet. Informationen kring hotellet var mycket bristfällig. T ex fick vi ingen info om hur man fick på elen i villan (man måste sätta i armbandet som man får vid incheckningen i en hållare, en sådan man normalt sett sätter i ett kort i), man fick ingen information om att solsängarna på stranden var uppdelade mellan olika hotell eller att det var gratis ifall man bodde i villa men kostade extra ifall man bodde i vanligt hotellrum. I restaurangen fanns salladsbuffé och soppa, först tredje dagen blev vi upplysta om att detta ingick i middagen. Kort sagt var infon obefintlig. Priserna på hotellet var otroligt höga, en 25 cl läsk kostar 4,70 euro. En ordinär glasstrut omkring 6 euro. Även maten var extremt dyr i förhållande till kvaliteten på maten.

I love the breakfast, and how close it is from town.

The building it’s a bit old.

The Villa was perfect, spotless clean, very comfy beds and pillows, very nicely decorated with everything you might need (beach towels, microwave, coffee machine, fridge). We were welcomed with a bottle of water and fruit bowl and coffee/ tea was also provided. The Villa terrace with the sea view is lovely, we loved relaxing there with having the beach/pool/restaurant/bar just a few steps away. The hotel app is great, it helped us get around and catch activities like aqua aerobic (lots of fun!) as well as other events like DJ sessions and live music. Breakfast is heavenly, including even oysters and Prosecco. The flexi option for lunch/dinner/drinks is fantastic. I used it a lot for my favourite restaurant snack- Superfood chia yogurt with oats and fruit. :) There is also soup/salad/bread available for free during lunch hours. Service was excellent with the nicest stuff we ever had a chance to meet. Big thanks to Minja, Marina, Sonja, Biljana, Marko, Luka and absolutely everyone else whose names we didn’t catch. We felt very welcomed and comfortable the entire stay and look very much forward to staying here again.

We loved everything! 😊

Amazing. Perfect place

Stayed in one of the villas. Very clean and comfortable room with a large terrace. Lots of sun beds, a heated swimming pool and easy walk into the village which was delightful with good restaurants and bars.

It’s early in the season therefore staff and management are most likely warming up to their roles. The female staff working the inside and outside bars were excellent and at times one felt other members of staff should have stepped in to help at busy times. It may be that the other staff did not know how and therefore perhaps training more staff would help. As many staff may have not worked in hospitality before it would be beneficial to remind them that apart from doing their jobs it’s important to greet guests with simple words like ‘good morning’, ‘good evening’, ‘is there anything I can help you with today’ otherwise guests will feel a little unwelcome.