The Highlands, Bispham

Staff was friendly

The music at night was on till late which kept me awake not the best when you have children

The staff as always were friendly and welcoming. The room was warm and comfortable.

Great location, room was comfortable. Great facilities. Meals in the pub were lovely. Good choice for continental breakfast.

Nothing really, although staff in the pub itself should be aware of the guests who are staying in the rooms upstairs. We were (rather rudely) asked by one of the staff to leave by 10pm as children needed to be off the premises by this time. When I explained we were staying in one of the rooms upstairs, that I’d already asked about this & been told by one of the staff / boss that it was fine as we were staying upstairs. The barman’s response was (again rudely) “oh right, I’ll need to check that” Not even an apology was offered & needless to say he didn’t come back as had obviously realised he was in the wrong. Can honestly say overall we enjoyed our short stay, but it may well have put us off staying here again.

Location

The price was very expensive for the service offered not value for money

Staff were brilliant

Bit of work required at window wall

It was very convenient

I didn’t like the continental breakfast

Food brilliant, friendly staff and clean and comfy can't wait to go back