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8.6 / 10 Guest Rating

Hotel El Capitan Tulum

Avenida Coba x calle Asteroides, Lote 1 mza. 69, Tulum, QROO, 77780, Tulum, MX

Hotel El Capitan Tulum - main view

About the Property

Relax in Style
Make the most of your getaway at Hotel El Capitan Tulum. Offering an outdoor pool with garden views, this hotel provides the ultimate relaxation experience.

Convenience at Your Fingertips
Stay connected with complimentary wireless internet access and enjoy the communal living room. The 24-hour front desk and tour assistance ensure a hassle-free stay.

Start Your Day Right
Indulge in a complimentary full breakfast every morning. With 19 air-conditioned rooms featuring modern amenities, including minibars and rainfall showerheads, you'll feel right at home.

Immerse yourself in the beauty of Tulum and book your stay at Hotel El Capitan Tulum now!

Facilities & Amenities

Free breakfast
Nature reserve
Front entrance ramp
Free WiFi
24-hour front desk
Garden
Outdoor furniture
ATM/banking
Free breakfast
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Pool access available from 8:30 AM to 10:00 PM.Children may not be eligible for complimentary breakfast.No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent21 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the decent for a short stay.

Categories

Cleanliness8.1
Service9.1
Location8.6
Room Quality8.6
Amenities8.6
Value for Money8.6
Food and Beverage8.6
Overall Experience8.6

Select topics to read reviews

O
OSCAR ELOY
Verified booking
family
Standard Room
Stayed in Aug 25, 2025

"Good"

6.0

Estuvimos hospedados 1 noche porque solo íbamos de paso, es un hotel sencillo, para solo ir a dormir está bien. El personal es amable.

Helpful?
Y
Yelitza
Verified booking
Standard Room
Stayed in Apr 26, 2025

"Excellent"

8.0

Muy buenas atenciones, el hotel es un poco antiguo, pero se sintió como bien. El restaurante muy bueno, la comida excelente.

Helpful?
U
ULISES
Verified booking
family
Standard Room
Stayed in Apr 20, 2025

"Exceptional"

10.0

Excelente

Helpful?
J
Jose
Verified booking
family
Standard Room
Stayed in Apr 16, 2025

"Exceptional"

10.0

El personal del hotel es muy amable, su desayuno es una delicia, súper recomendable, la ubicación es muy agradable, muy amena la estancia!!

Helpful?
C
Connie
Verified booking
partner
Standard Room
Stayed in Jan 23, 2025

"Excellent"

8.0

We stayed here a number of years ago and enjoyed it. Since we were familiar with the location , we booked it again. The hotel could use some upgrades now, but was still a good place to stay.

Helpful?
V
Väonö Jussi
Verified booking
Standard Room
Stayed in Jan 23, 2025

"Good"

6.0

Hard beds and got disturbed by loud music all night. Just got quiet early in the morning. Ordered breakfast and took almost an hour to be served. Restaurant is nice and food is really tasty genuine Mexican dishes.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Nov 25, 2024

"Local para pernoitar"

8.0

O hotel não tem recepção. O check-in é feito no restaurante do hotel que tem o mesmo nome do hotel. Lugar ok para pernoitar. Atendimento gentil e café da manhã excelente.

Helpful?
R
ricardo
Verified booking
Standard Room
Stayed in Nov 15, 2024

"Exceptional"

10.0

Me gustó el lugar calidad precio

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Nov 10, 2024

"No es no. "

2.0

Trato malo, alberca sucia, aire acondicionado funcionaba de a ratos, desayuno malo, la TV de cuarto sin operar.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 30, 2024

"Bien "

8.0

Habitación limpia y excelente relación precio / calidad. El desayuno incluido es muy bueno. Olor a drenaje en el baño. La recepción no tenía personal, había que acceder por la oficinita del restaurante lo cual fue un poco raro

Helpful?
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