Jungle House Urban Lofts - Short North & Convention Center

Die Lage in der Nähe des Shot North District mit seinen Restaurants und Galerien ist fantastisch. Die Unterkunft selbst ist geschmackvoll und hochwertig eingerichtet.

Ich wüsste nicht, was gefehlt hätte oder hätte besser sein können.

The place was cool urban/funky and I liked that quite a bit. The interior had hardwood floors and brick walls and a very comfy feel. Here is where they really excelled: Although I never met with any of the staff face-to-face, their communication by text, phone, and email was great and their dedication to my experience was exceptional!!!! When I had a question or concern, each person I spoke with was extremely friendly and professional and created the highest level of comfort and confidence that they had utmost dedication to me as a guest. I cannot overstate the level of dedication and personal ownership that each and every person on staff extended to me. I highly recommend the Jungle House based on their dedication and care - something that really made a good impression on me. I will definitely stay in one of their properties again but might pick one in a different location.

Property is located on a street that feels more like an alley. Front steps are in poor condition and the home was flanked with trash cans which wasn't too classy and sometimes a bit smelly (This was not a favorable first impression). I don't recall any representative exterior photos in the listing (wish there were) so I have attached a few. Back yard was overgrown. Someone did come by and cut the grass during my stay but it was minimally maintained. Off-site parking typically a block away and a bit sketchy with regard to perception of safety. Furniture was functional but pretty average in quality. There was no closet or dresser in the bedroom or place to open my suitcase other than the floor - I did not like that. Of course, these are my personal observations and someone else might be just fine and have no concern at all for what I am mentioning; I am just trying to be descriptive in how it all appealed to me. Hope it helps.

To be clear, we ended not staying at this property. Their policies

Beware of this listing! Look under “important and legal info”. There is a mandatory $300 “refundable” deposit you’re paying in addition to what booking has listed. I have booked using Booking.com on three different continents, nearly a hundred bookings and I’ve never encountered this. When I booked this particular Jungle House listing, there was no option for a refundable booking. Both options were nonrefundable. I looked under “property policy” before I booked and everything seemed good. After booking, I got a barrage of emails and messages from the property owners/managers. 13 in less than 24 hours and 3 phone calls. If you choose not to elect to pay the $300 “refundable” deposit, which will hold on your card for up to 15 days as stated in the documents that come after you book (although it says 7 days under “important and legal info” on booking.com) they offer a $59 flat waiver fee. So whatever the price is listed, add an extra $59 onto it. Their words in a text message were “just pay the $59 and be done with it.” You’re better off going to a hotel of comparable price where your privacy and your time will be honored and respected. They have buried the information about $300 security deposit. It should be under property policies, which explains other fees for children, pets, or additional people. Under property policies it states the rules of the property. It says nothing about the $300 security deposit there or additional fees for early and late check out. In all the messages that the property management/owners sent to me, they kept offering how they can support and/or assist. Hollow words.I asked for them to refund my booking. In addition, Booking.com sent them a request to cancel and refund us. Which properties can do on nonrefundable listings. They lied and said they couldn’t. When in fact they could, they just did not want to. I spent hours trying to deal with them directly and indirectly through booking.com.

Clean, well maintained, comfortable, well organized, great location, good parking.

The staircase to the loft was a bit steep.

the place was nice and clean when we had arrived. liked the hospitality and communication with the hosts.

just the steep stair case going up to the other room/attic,worried that me and my nephew would fall down them. the bed frames was very noisy when me and the nephew would sleep in them. every little movement, it makes loud squeaky noises.

The house was well decorated and homely with all the plants, it was clean with everything we needed for a comfortable stay. The location was perfect for walking to great restaurants and it was easy to find parking in the nearby street.

We had an issue with not being sent the code to get in to the property which delayed us an hour as we couldn't contact the property initially, but the person we eventually spoke to sorted us out and was very friendly and helpful.

Decor

Great location and the furnishings were top notch