The Hide in Roodepoort

I did not get my refund

Very friendly and considerate staff.

The bed had hair and other sorts of dirt, ended up sleeping on the duvet. The wall by the mirror had a stain that was unpleasant to see, the plates and glasses were set up for one guest even though I think when booking I stated two adults. I regret not moving to room 6 like the staff member had suggested but I had already settled down by that point, I truly felt inconvenienced at the thought of moving, I felt maybe the staff should have been sure about the room to give me and not just point at one in a moment of confusion. Upon arrival she didn’t seem to know about my booking which might not be her fault as she might not run the establishment. The price might be for the ambience of the location? But it was nothing special.

It was quiet, clean and comfortable

The was no electric blanket or heater

Area was neat and secured

The towels were very old and torn, duvet was also discoloring and had a big torn hole from a burn. 1 of the blankets in the cupboard was wrapped with disgusting tissues from previous guests clearly showing it was not washed. The bedroom suite is also okd and peeling off. Only thing nice was the bathroom

The cleanliness it’s a beautiful place

Nothing