Casona Plaza Balsa Inn

The room we had was spacious and clean. Good shower pressure and plenty of hot water. Location was really good, just a 2 min walk to the main plaza. After falling ill, we stayed two additional nights at the same nightly rate as our three night stay. This was arranged with no fuss and no surprises.

The first room we were given had a water leak in the bathroom. After a couple of visits by different staff members, we were relocated to another room. The second room was a pleasant upgrade, bigger and with a TV that worked.

The staff were excellent very professional, helpful and friendly. There is hot water available and tea and coffee in reception all day and eve. Breakfast - buffet, very good. A good temperature in room so did not need a/c which is in the room to make it warmer or cooler. Good location 1 min off main plaza. A little street noise but it did not bother me. Very good shower with lots of hot water and good pressure.

La habitación cómoda, ducha excelente y desayuno genial. El personal siempre muy atento

Solo falto el Tv que no pudimos sintonizar

Me dieron una habitación diferente a la reservada pero estuvo bien.

Ho dormito qui una notte e l'esperienza è stata decisamente positiva. La posizione è molto comoda, gli ambienti puliti e la colazione buona. L'unico piccolo difetto è stato l'asciugacapelli che non funzionava, ma lo staff si è mostrato subito molto disponibile e ha risolto il problema in qualche modo. La prontezza del personale fa davvero la differenza!