Sailing Hotel Phú Quốc

Great location. Reasonable staff. Would be glad to come back in the future:)

- The guy at the front desk was responsive and tried to be helpful - It was cheap: about $14 per night - Payment at the end of the stay - Location

- There was no hot water in the shower. The front desk said there was no way to fix it. I wrote via Bookings chat about the problem but the hotel manager ignored the problem. I lived without hot water for 11 days. This is definitely not a 3 star hotel - Horrible internet. One router per floor. And if you have a far room, you will have ~1mb speed (in 2025!) - Cleaning service came into my room many times without knocking: just opened the door and went inside - From check-in there were spider webs hanging from the ceiling and a condom in the nightstand. These spider webs hung all 11 days, despite my request to remove it. I also had to ask for light bulbs to be changed because only one out of three in the bathroom worked - Cleaning service did not change the linens - Cleaning service used my plastic bags (from the table) as trash bags without asking - Cleaning service took my empty five-liter bottles (used to heat water for my showers) out of a closed closet and threw them away without asking me - No one in the hotel spoke English, all communication was through a translator - Although it is stated that breakfast is available for a fee, this is not true, there is no breakfast at this hotel

Clean and comfortable

Fantastic stay, very helpful staff. No English but translator app is fine. Motorbike to hire from property makes life simple. Nice view from the room. Location nearby plenty of food places. Night market about 10min walk.

A little far from the main town centre, however this is not very important if you are visiting for tourism, as the main town centre services the local population with electronic stores etc.

Location was perfect, the staff were very friendly and helpful. The apt was top floor with the terrace which was amazing. The room was cleaned well every day and the beds were super comfortable. Loved the whole place.

The hot water didn't work. Not sure if it was because we were on top floor.