Hotel Maria del Carmen

this is a very nice hotel near the centre of Merida, modern and spacious, with a swimming pool, rooms are nice and big, bathroom is good, not too big, breakfast in the hotel is tasty and fresh

NICE POOL, CLOSE TO DOWNTOWN, ROOM SIZE

NO ICE MAKER MACHINE AVAILABLE

Lovely staff. Particularly Yuri on reception who was so helpful and approachable. Good location and pool.

Only one half of the room was lit! All the lights were over the bed, none on other side of room. As windows overlooked the corridor/internal courtyard , curtains had to be drawn for privacy, so no light through window either.

Good location. Clean rooms and all the basic necessities were available in the room.

Little mishaps in the communication. The restaurant staff does not speak any English at all and one particular day, a waitress lady was quite rude. Did not ask to top up the coffee or anything, was not attentive at all yet when came to the bill she managed to write down in English ‘tips not included!’ on the cheque. Some simple manners and customer skills would go a long way.

We were only at the hotel to get a few hours of sleep before moving on to our next destination.

It was more than adequate for our needs.check in was effie

From the moment we arrived the hotel staff were so welcoming . The two gentlemen on the desk were exceptional. Johnny did everything to make our stay pleasant . The pool area was gorgeous. Ten out of ten for welcome ,cleanliness and comfort

The choice of drinks at the bar was a bit limited

The location, the restaurant breakfast

Very small beds, needs small renovation

Very close to the center. Big room and comfortable bed. Pool was open until late. Good value for the price we paid

It is a bit worn down. Bathroom was smelly. Breakfast service always took a bit long.

Location

Tv