Smart Cozy Home Air Residences Makati

The location was great- many restaurants, shops, cafes downstairs. The place had everything needed to make staying there feel like home. Views from the balcony were great. Angel- the manager was very friendly and very attentive.

The furniture could be better- a little outdated. I had a lot of trouble because of an air conditioning problem during my stay and it wasn’t fixed for 2 days. The bed was all wet- I could barely sleep. The floors were wet and I even slipped- which led to a broken chair (as it was in the way), and instead of giving me any compensation for all the trouble I went through(except for a 1-hour late check out), they made me pay for the chair. Had they fixed the problem earlier, or moved me to a different room, maybe all that could’ve been avoided.

The unit was within SM mall . Very convenient to shop and dine. The bed and pillows were comfortable. It served its purpose. Quick sleep over. We checked out at 3.30 am as we had an early flight.

I know I asked to check in at 3 but when I asked if I could check in at 2pm they said that the check in is at 2 pm. When we got there, we had to wait for nearly an hour because the room and the authorization letter weren't ready. They accepted a late check out when they knew that someone was checking in. There were also a couple of small cockroaches in the bathroom. The Alexa smart weren't working. It wasn't connected properly to the lights and what not. There were only a few cutlery in the kitchen. No free water or coffee facility. The bedding and towels were all mismatched.

Bed was comfy and balcony view was awesome.

For charging phone, i didnt find socket. That was stressing for me.

Comfortability and accessibility.

The unit has a cigarette odor that needs to open the balcony door for a while when you enter the unit to get some fresh air