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8.5 / 10 Guest Rating

Hacienda Real del Caribe Hotel

Avenida 10 Esquina Calle 10 Norte, Playa del Carmen, mx

Hacienda Real del Caribe Hotel - main view

About the Property

Convenient Location and Attractions

Nestled in the heart of downtown Playa del Carmen, Mexico, Hotel Hacienda Real del Caribe offers exceptional accommodations just steps away from the city's main attractions and beautiful beaches. Explore the famous Quinta Avenida with its shops, restaurants, and vibrant nightlife, all within seconds from the hotel's front doors.

Tranquil Atmosphere and Modern Amenities

Guests can enjoy a tranquil atmosphere at Real del Caribe, complete with a spacious courtyard swimming pool for relaxation. The hotel also boasts modern amenities, including a state-of-the-art meeting room for business travelers or special events.

Proximity to Pristine Beaches and Recreational Activities

Ideal for leisure travelers, the hotel is within walking distance to pristine beaches and endless recreational activities, ensuring a memorable stay in Playa del Carmen.

Ready to experience the perfect blend of comfort and convenience at Hotel Hacienda Real del Caribe? Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
1/4

Queen Room with Two Queen Beds

Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, a coffee machine, a safe deposit box, a tiled floor as well as pool views. The unit has 2 beds.

20 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Double Queen

Non-refundable
Room Only
20% OFF$85.53

$68.42

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
1/3

Junior Suite

Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.

20 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

JUNIOR SUITE

Non-refundable
Room Only
20% OFF$138.31

$110.65

Includes taxes & fees

JUNIOR SUITE

Non-refundable
Breakfast Included
20% OFF$184.44

$147.55

Includes taxes & fees

Guest Reviews

8.5
Excellent300 verified reviews
AI Summary

Guests highly rate the centrally located and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.3
Amenities8.3
Value for Money8.8
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

M
MasjpJP
Verified booking
family_with_children
Standard Room
Stayed in Jan 22, 2026

"Exceptional"

9.0
Helpful?
K
KameliafrFR
Verified booking
family_with_children
Standard Room
Stayed in Jan 21, 2026

"Exceptional"

10.0
Helpful?
E
ElisamxMX
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0

Si

No me gusto que aun teniendo 2 espacios de estacionamiento vacios no se permitiera estacionarse en la noche, y siempre daban una version diferente, que era de discapacitados, luego que punto de reunión y luego que para la comida y eso de cierto modo afecta un poco

Helpful?
J
JackelinecoCO
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Buena ubicación"

4.0

La ubicación, cerca a todo

Dos toallas para una reserva de 4, instalaciones eléctricas en mal estado, olor a humedad

Helpful?
S
SandramxMX
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Agradable"

7.0

Nos gustó que la atención a resolver los problemas que tuvimos con el aire acondicionado y el ventilador fue rápido.

Un poco la ubicación es céntrico pero si se escucha bastante la música, llegaron personas a las 3am y gritando a sus habitaciones. Y que el wifi no llegará hasta la habitación, posiblemente unos repetidores de señal ayuden y en las duchas la presión del agua es bastante para algunos está bien pero ya hay ahorradores.

Helpful?
M
MARIANAbrBR
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0
Helpful?
O
OmarusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0
Helpful?
K
KarinecaCA
Verified booking
extended_group
Standard Room
Stayed in Jan 16, 2026

"Très bien"

8.0

L’environnement général et la chambre était propre, les lits étaient super confortable, le service de ménage impeccable. Bien situé, proche de tout. Super bon resto à déjeuner juste à côté.

L’hôtel est situé juste à côté des clubs donc musique forte toute la nuit. Bouchons très nécessaire.

Helpful?
F
FranciscomxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 15, 2026

"En general una buena experiencia"

7.0

Ya llevo muchos años eligiendo este hotel, por su ubicación estratégica, buenas y cómodas instalaciones, habitaciones espaciosas y bien cuidadas, seguiré volviendo.

Lamentablemente en esta ocasión bajaron un poco la calidad en el servicio, al llegar a la habitación identificamos un olor a vomito, tuvimos que abrir la ventana de la habitación para que se ventilara, afortunadamente desapareció el mal olor, a pesar de que la reservación la realizamos para 3 personas, solo nos dejaron 2 toallas, y el servicio de televisión solo te permitía ver un canal, la verdad ya no pregunte si hizo falta que me entregaran un control para la guía de canales.

Helpful?
G
GregoriomxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 15, 2026

"Exceptional"

10.0
Helpful?