Casas da Levada

In the 15 years that I've been using this app, I've never rated something a straight 10

Nothing really

Incredible view, pool/grounds, and the houses are lovely. Would definitely stay here again.

The place has amazing atmosphere and territory

The hotel is spred on large area. The distance from the reception to our room was few hundreds M of which we need to cross stairs. Our room was 2nd floor, no elevator!! There are almost no direction signs on the way to the room and no one took us to our room neighter offer to carry our lagage to the room... Therevis a problem of acostic isolation and from early morning there were strong noises from the next rooms

Stunning place! Beautiful view, amazing garden! Strongly recommend!

Unforgettable views, pool, garden, little house, Hobit bar, everything.., we loved our stay! We had a little bit of colder weather and unfortunately we couldn't swim in the pool, so we have to come back! We had a little fireplace in the house and there was also the climatisation to use. The ingredients for breakfast were in the fridge and the fresh bread every morning on the door, very convenient. Our son was so happy here! The vast areas of western part of the island went through the fires during recent years, but nature is indomitable and everything is already green, only the residues of black trees make it a little bit melancholic.

The quite remote location has its pros and cons, but we definitely appreciated the tranquility of the place.

There is great seaview from the hotel.

There is no service. Everything is self-service. The rooms need to be updated. We were locked up in the room because we left the key in the lock outside by mistake. We couldn’t get out because the door knob is broken. The only way to open the door from inside is to use the key. There is no contact number provided to us. The reception hour is from 9 to 6pm. That means, after 6pm, you’d better ask for nothing. My daughter finally contacted them from making IG call. Luckily someone in the owner’s family answered it. Then the owner came to rescue us. She is actually living in the property. This is so absurd that there’s no emergency contact number for the guests to contact the hotel. The telephone number in the website is hung up for purposely not answering any call. I think for the level of service and the condition of the property, the rate is outrageous. On the second day, I asked for one more orange for our breakfast, the lady looking after the property said there’s no more available. On top of that, she hadn’t been friendly. No welcome, no thank you!