The BIGGIES Inn

The location is near to the tourist destinations

The CR doesn't have exhaust fan or window, so smell coming from the CR can pass through.

N/a

First, the room was unclean, when we checked in there were eyelashes stuck to the bathroom mirror, with that we checked the rest of the room and majority of the area was covered in dust. Second, the aircon was very noisy and would suddenly switch between hot and cold. Third, when we slept in the beds, we woke up with bites of some sorts, presumed to be bed bugs. Fourth, they lack amenities such as clothing irons, we had to wait 40 minutes to use the hotels clothing iron because other hotel guests were using it. Fifth, the balcony was dirty and the view wasn’t worth the pay, as well as the toilet being rusty and dirty.

Location was good, the price was quite ok.

It was a hustle to get a decent blanket from the staff. First for 2 people they put just 1 blanket (. Then instead of a blanket they provided just a bed sheet. When I ask for the blanket they said they don't have it, just sheets and that philippine blankets are basically sheets... I asked at least to give me a second sheet and was told that I have to pay extra for this! Finally they got a second blanket and I returned their sheet not to pay any extra money and I had to explain myself. That was a bad experience that I didn't have to go through. Also room didn't have any basic utilities like a hook for the towel. But for one night stand it was somewhat acceptable. The staff seemed always unhappy to see us.

I booked 3 rooms and it stated in my booking that the breakfast is included. During our stay we were expecting to have breakfast but the staff told us that there is a payment of 120php/pax for breakfast but we nicely told them that it is included in our booking but they were like confused and were firm that we don’t have breakfast. I think it was not properly coordinated by the management to their staff. Hopefully it won’t happen to anyone again.

Basic value for money good service nice people thank you

Location