Serenity Luton Suite Near Mall

Although i had to call more than once to get into the house and find my room, the staff was kind and helpful. The water pressure was good as well. The shared kitchen was clean and put together. The WiFi was easily accessible.

Listen! We are not familiar with the area of Luton, and so when I saw this place very cheap, I wasn't sure how to feel, but I thought i should take a chance. Oh my goodness, first of all, I had to call twice before being told which room is ours and how to get in with the code assigned to our room. When we got in, the room was put together as much as it could've been. The bed was spread, the floor was clean, but the room was so tiny it should not have been classed as a double room. There is no way that two people could move around comfortably. The water pressure was great, but, bathroom was so tiny that if you intended to sit on the toilet, you better go in with your back turned because there was no space to turn around once ein the bathroom. Also, there were signs displayed around about not smoking and about keeping the noise level down, but as soon as we opened the door, the room stank of smoke. We decided to stay the night as it was too late to get another room at that time and soon regretted it as we were woken at 4am by screaming and moaning. Needless to say, we felt like we were sleeping in a literally hole in the wall and ended up staying one night out of the three nights that was initially booked. Never again, but u get what u pay for, i suppose

location is very good. both for luton shopping areas and airport. walkable street. well managed property, rooms are not huge but great to have attached bathrooms. shared kitchen was neat and clean with utensils available to warm the meals etc. tea and coffee was available in the kitchen. overall good experience.

Perfect easy cosy and comfortable Friendly environment Perfect for the price

Comfortable bed

Smoke alarm covered with a rag

Creepy and nosey staff. No health and safety guidelines followed

No security for guests or ways to contact anyone for help if needed