Swan Sapa Hotel

We arrived late on a sleeper bus and checked out late to depart on a sleeper, the staff we able to easily check us in and we were still able to shower after check out before our night bus after a days trekking. The room was very clean and comfortable, we were also upgraded for free to a mountain view room which was wonderful. We came to Sapa with 2 other couples and the location of this hotel was by far the best out of the 3 couples.

Nothing

We loved the balcony with view on the street.Also great location, in the city center! The staff was very polite and professional as well : )

Friendly n helpful staff. They even help us to bring our luggage to the room. They also help to order bus ticket n taxi. Walkable distance to attraction.

The location was very close from the center: just minutes walking to Sun Plaza, money exchange, restaurants, the lake, etc. The staff were very friendly.

No curtain shower in the bathroom that made the floor wet

Good location, budget friendly, were kind enough to let us check in early, friendly staff, room in a great position for view, comfortable bed.

Room smelt like bad plumbing, wiring sticking out of roof. Only one plug point in room, not beside bed. Breakfast was closed early on second day, it was good but being vegan only dry toast non second day as nothing else suitable.

excellent hotels located near to sapa station

Good location

The rooms were so damp, our bags & clothes are wet by the end of our stay which wasn’t ideal! The wifi was shocking!! We have stayed in several hotels in south east Asia and this is the worst one by far sadly. The room was unfinished, wires hanging from the ceiling etc.