Casa Xtao Hotel

-Cleanliness 10/10 -Air conditioning -Big TV -Friendly staff -Nearly brand new hotel, great value. -Hot water in the shower -Plenty of electric outlets -Front desk staffed from 7am to 11pm (not sure if access is available after hours) - Easy walk along the canal to Playa Chahué. The walk is pleasant, with sidewalks, shade trees, and many people jogging or walking their dogs. -daily room cleaning available if desired. -drinking water is sometimes available in lobby.

-Unfair waiver policy requiring guests to sign that they’ll be charged for blood stains on sheets. These stains are common and easily cleaned, which makes this policy seem unnecessary. -Blood-stained sheet provided in the room, despite the waiver. We asked for a replacement at check-in, which was provided immediately. However, This should have been checked more carefully before preparing the room. -Inefficient check-in process requiring guests to provide redundant information (name, phone number, etc.), even though this is already available from the booking and a copy of your ID is made. -WiFi signal is weak and intermittent; the WiFi codes in the room don’t work, and you need to get the correct codes from the front desk. -Physical key required (less convenient than electronic locks).

Asked for an extra blanket and it was not available until the next day. Balcony was very nice and staff friendly.

Room was fine, towels were like sandpaper terrible parking situation below average hotel.

Well equipped room and kitchenette. Enough to make coffee and prepare simple meals, nice larger fridge. Comfortable bed. Excellent staff and cleaning. Felt very safe.

Price was a bit high for the area.

Me gustó la tranquilidad de la zona. A pesar de estar un poquito alejado del centro era seguro caminar de noche.

Bien Buen servicio Sugerimos que la TV tenga canales de televisión, no solo plataformas

Lugar muy cómodo