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7.5 / 10 Guest Rating

Jade City Hotel

Street Number 13, Pokhara, np

Jade City Hotel - main view

About the Property

Stunning Views and Modern Comforts
Jade City Hotel offers a delightful stay in Pokhara, boasting rooms with city views and balconies. The air-conditioned rooms feature free WiFi, flat-screen TVs, and cozy beds with quality linens.

Convenient Amenities
Guests can enjoy room service and rely on the 24-hour front desk for assistance. The hotel's terrace is a perfect spot to unwind and take in the surrounding beauty.

Prime Location
Located near major attractions like Devi's Falls and World Peace Pagoda, Jade City Hotel is the ideal base for exploring Pokhara. Pokhara Lakeside, Fewa Lake, and Tal Barahi Temple are just a stone's throw away.

Book your stay at Jade City Hotel now for an unforgettable experience in Pokhara!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.5
Very Good42 verified reviews
AI Summary

Guests highly rate the comfortable rooms and frequently praise the centrally located.

Categories

Cleanliness7.6
Service8.1
Location6.6
Room Quality7.5
Amenities8.1
Value for Money7.0
Food and Beverage8.1
Overall Experience7.0

Select topics to read reviews

S
shresthanpNP
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Exceptional"

10.0
Helpful?
M
MarcogbGB
Verified booking
family_with_children
Standard Room
Stayed in Mar 29, 2026

"Do not book here"

1.0

Location is good, right on the lake

I rarely leave negative reviews, but unfortunately our stay at Jade Hotel was extremely disappointing. The biggest issue was the noise. There is a club located upstairs, and the music was unbearably loud every single night. On weekdays it went on until around 2 AM, and on Friday until 4 AM. The constant “boom-boom” bass made it impossible to sleep, and even affected our ability to function and work the next morning. Even after we requested to be moved to a lower floor, the noise was still clearly audible. In addition, there were frequently loud guests shouting, arguing, or singing on the balconies late at night (2–3 AM), and the hotel staff did nothing to enforce quiet hours. The staff were very slow and unhelpful. Most requests were either ignored or handled with significant delays. There was often no one at reception, especially at night. While they would answer the phone quickly, no real action followed. Hot water was unavailable most of the time, despite repeated complaints. This is a basic service that the hotel consistently failed to provide. We had to change rooms because in the first one the toilet did not flush. While the second room was slightly better, this should never happen in the first place. A particularly concerning situation occurred when my partner slipped and fell after a shower. When I called reception asking for ice, I was told they didn’t have any. Only after repeated requests did they eventually bring some. There was no first aid kit available, which is unacceptable for any hotel. Even more disappointing, the staff never followed up or asked about his condition afterward. We also used the hotel’s laundry service, which was significantly overpriced compared to local options. Unfortunately, several items came back damaged — lighter clothes turned grey, and some details were broken. This was completely unacceptable. Breakfast was average at best.

Helpful?
D
DonusUS
Verified booking
couple
Standard Room
Stayed in Mar 27, 2026

"Exceptional"

10.0
Helpful?
R
RajeevnpNP
Verified booking
couple
Standard Room
Stayed in Mar 7, 2026

"Excellent"

8.0
Helpful?
P
pantanpNP
Verified booking
couple
Standard Room
Stayed in Mar 1, 2026

"Excellent"

8.0
Helpful?
M
ManipauAU
Verified booking
family_with_children
Standard Room
Stayed in Jan 30, 2026

"Exceptional"

10.0
Helpful?
S
SumnimaauAU
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Good"

5.0
Helpful?
K
khqaQA
Verified booking
couple
Standard Room
Stayed in Jan 28, 2026

"Good"

10.0

Very clean and beautiful

The water pressure was low and took time for hot water

Helpful?
B
BujendraaeAE
Verified booking
couple
Standard Room
Stayed in Jan 3, 2026

"Rooms are comfortable, centrally located but noisy outside"

6.0

Room was nice and comfortable with nice balcony

I booked due to centrally located and nice room with fewa lake view but it’s the outside was extremely noisy due to local young tourist. All the buses were parked and lots of noise coming from the open ground which distracted the views.

Helpful?
C
CassandrausUS
Verified booking
solo_traveller
Standard Room
Stayed in Dec 14, 2025

"Good"

1.0
Helpful?