HOTEL NEW ROYAL

The location is nice. There is a subway station and a grocery store nearby. The staff was friendly. The price is low compared to other hotels in Tbilisi. A big plus is that this hotel actually checks reservations made through booking.com because initially I had booked another hotel and turned out my room was not free, so I had to find another hotel really quick.

The room looks the same as on the picture, but the place is really run down. Everything is old and dirty, it wasn't comfortable. The electricity ran down two times during our stay. The room is being cleaned only once - right before you move in. The walls are pretty thin, and you can hear how your neighbors talk behind the wall. TV had no signal. The shower leaks on the floor. The hair dryer turns down after 1 minute of use. Lamps near the bed don't work.

距离巴士站很近，楼下就有餐饮店，距离圣三一教堂只有10分钟

Хорошее расположение

I think the location of the hotel is quite good. Every day, you can take a pleasant 15-minute walk to the entrance of the old town. Or you can take a Bolt ride for no more than 6–7 Lari. Right next to the hotel, there is a Spar market that’s open 24/7. Some people have criticized the activity in the area when looking out the window, but in my opinion, it’s a plus — it gives you the feeling that “the city is alive, you should get out of the room.” I met 4–5 staff members, and all of them were polite, smiling, and friendly. If you say “hello” in Georgian — Gamarjoba — you’ll be greeted with a nice smile. Right at the hotel entrance, there was a boxing club — even just knowing that was exciting 😂. There was also a restaurant and a pharmacy underneath the hotel, though I didn’t use either. There are also some beautiful churches nearby.

The most negative comment I can make about the room is a cleanliness issue. The room is carpeted, and you probably wouldn’t want to walk around barefoot. Honestly, this is an easy fix and would make a big difference if improved. It just didn’t feel clean enough. Another major issue was ants — I saw about 10 ants on the bed. Not a big deal for me personally, but still, it’s a solvable problem. If these issues are addressed — and I read that they are — I would consider staying again. The air conditioning and such were working just fine. I never heard any noise from other guests. It’s not an extremely cheap hotel, but I’d say it’s fair in terms of price-performance. It likely won’t be a bad experience. Close to good — and with a bit more effort, it could be even better. Madloba! 😊

The ladies at the reception were very kind and friendly.

Air conditioning in the rooms were not working and it got very hot. The carpet was unclean, and the neighborhood was a little bit noisy neighbourhood even at times in the night a car or bike with loud exhaust was passing by.

The location is great, the metro is near, there is a supermarket right after the corner and the center is about 20 min by walk

The facilities are a bit old, but in general everything was nice

no hot water