B HERITAGE LUXURY Houseboat and kashmir tour packages

They offered different house boat room which was in worst condition

Never book this property. Rather booking.com remove this property from your list. All the photos uploaded are old. The property is in very poor shape

I didn't like anything

I'm very happy it was very nice experience and staff is friendly food is nice. I recommend you all enjoy the stay

Everything was well maintained

Best class rooms , houseboat has beautiful surroundings, Clean rooms ,water heater,we got wifi facility,,

Everything was good, the room was good and the location was also very good

Everything was fine there

Nothing

After booking, the property owner Hashim called me and asked for various details, including the price I had booked the property for. He then offered a taxi cab from the airport at a very high rate, more than double the usual cost. We declined his offer and decided to manage the airport pick-up ourselves. Somehow, we reached his property, which was on the other side of a small canal about 50 meters wide. To cross this canal, he demanded Rs. 100 for every trip. We refused to pay this exorbitant fee and managed to reach his property on our own. Upon arrival, he showed us a different room than the one we had booked. The room was dirty, had a bad odor, no ventilation, and didn't even have a fan. It was apparent that he was trying to cheat us, and we ultimately decided to leave the property. He wanted us to cancel the booking ourselves. This should not happen to other guests. Despite being extremely tired from our long journey, he showed no courtesy or responsibility. We urge Booking.com to take this matter very seriously and delist this property at the earliest opportunity.

stinking smell room.

cleanlines