Cozy Southampton apt with free parking

First impression of inside interior good Bedding (although only 1 set provided for 3 guests) very clean and good selection of sundries

Lack of proper address- just streetaddress not the flat number and pin code didn't work Parking space inadequate and unsafe Outside garden very overgrown and unclean Inner lobby very untidy with no inner light Interior door didn't lock from the inside so felt very unsafe No functioning hot water tap in bathroom Unsafe oven with broken button and no numbers on the dials

Situated close to port. Free parking.

Very disappointed with this “luxury” apartment. Not sure where to start…? Apartment was clean & smelled pleasant, but full of cobwebs. Hot tap in the bathroom is not working, which I see was mentioned in a previous review. Not yet rectified. Bathroom could do with a refreshing lick of paint, but otherwise satisfactory. The oven has no markings left on the front, so hard to establish how to use it, especially as it only had one functioning knob! Could not use hob, as it kept tripping the fuse. Not ideal for a self-catering apartment! Three guests, but no linen for the sofa bed? Sofa bed very uncomfortable - with a solid bar going right through the middle!! No pillow cases for sofa bed, no duvet or sheet. Just a blanket. Noticed this was also mentioned on a previous review, and in your response you stated that this was because there were only two guests - we stated three guests were staying when booking. Main bed was okay. However, the mattress is broken - ended up rolling to one side constantly as a result. Front windows do not close - not great for security on a ground floor property. Also means traffic noise is really intrusive. Property is in a rough area - observed multiple drug deals!! Front garden completely overgrown & full of rubbish! Noticed that your response to a previous negative review was VERY rude, and borderline threatening, suggesting that a negative review was left in order to receive a full refund & therefore a free stay. All the pointers in the negative review were correct & accurate. They have every right to a full refund, as would we. It is awful to publically accuse a customer of trying to acquire a free stay - you stated in said response that you’d noticed this pattern before in people’s behaviours (in terms of requesting a refund on checking out) - surely this “pattern” should clearly indicate some issues with the property?

was very clean and instructions very clear on everything to do with checking in parking and checking out and overal a very nice property to stay for friends family or any group looking to go to southampton