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8.4 / 10 Guest Rating

The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, us

The Pontchartrain Hotel - main view

About the Property

Luxurious Accommodations

Experience comfort and style at our New Orleans Garden District hotel. Each room is equipped with a flat-screen TV, plush seating area, and a private bathroom with complimentary bath robes and toiletries for your relaxation.

Dining Delights

Indulge in a culinary journey at our on-site restaurants. From savoring breakfast at the Silver Whistle Café to enjoying an eclectic dining experience at the Jack Rose restaurant, your taste buds will be delighted. Don't forget to visit the Hot Tin Rooftop Bar for stunning views of the river and downtown New Orleans.

Convenient Location

Located just 2.4 km from the New Orleans Convention Center and minutes away from the Mercedes-Benz Superdome, our hotel offers easy access to the city's top attractions. Step outside to find a streetcar waiting to take you on a scenic tour of New Orleans.

Book your stay now for an unforgettable experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests must be 21 years of age or older to make reservation. If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent312 verified reviews
AI Summary

Guests highly rate the historic hotel and frequently praise the great location.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.7
Amenities8.7
Value for Money8.2
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

S
ShannonusUS
Verified booking
extended_group
Standard Room
Stayed in Dec 30, 2025

"Exceptional"

10.0
Helpful?
F
FatimausUS
Verified booking
couple
Standard Room
Stayed in Dec 17, 2025

"Very Good"

7.0
Helpful?
V
VirginiausUS
Verified booking
couple
Standard Room
Stayed in Dec 8, 2025

"Good"

2.0

Habitaciones sin renovar desde hace 60 años. Super caro y cutre.

Helpful?
F
FrankusUS
Verified booking
solo_traveller
Standard Room
Stayed in Nov 2, 2025

"Exceptional"

10.0
Helpful?
K
KelseyusUS
Verified booking
extended_group
Standard Room
Stayed in Nov 1, 2025

"Exceptional"

9.0
Helpful?
C
CourtneyusUS
Verified booking
couple
Standard Room
Stayed in Oct 28, 2025

"Acceptable, not amazing. Good resto/bar options."

7.0

Bayou bar, silver whistle, and hot tin were a great add to the property.

Bathroom was not comfortable. Cheap shower curtain pole kept falling, shower drain didn’t drain, tile in shower was not clean appearing. No hooks on wall to hang towels after shower. Outdoor noise easy to hear through old windows. Bed and pillows not very comfortable.

Helpful?
L
LaurausUS
Verified booking
couple
Standard Room
Stayed in Oct 26, 2025

"Exceptional"

10.0
Helpful?
A
Adriana BramatopaPA
Verified booking
extended_group
Standard Room
Stayed in Oct 20, 2025

"Exceptional"

9.0

El hotel está en una buena ubicación y la habitación está bastante cómoda y limpia

Helpful?
D
DeirdreusUS
Verified booking
solo_traveller
Standard Room
Stayed in Oct 14, 2025

"Exceptional"

9.0
Helpful?
K
KarenauAU
Verified booking
couple
Standard Room
Stayed in Oct 14, 2025

"Very Good"

7.0
Helpful?