Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.4 / 10 Guest Rating

The Pontchartrain Hotel

2031 St. Charles Avenue, New Orleans, us

The Pontchartrain Hotel - main view

About the Property

Luxurious Accommodations

Experience comfort and style at our New Orleans Garden District hotel. Each room is equipped with a flat-screen TV, plush seating area, and a private bathroom with complimentary bath robes and toiletries for your relaxation.

Dining Delights

Indulge in a culinary journey at our on-site restaurants. From savoring breakfast at the Silver Whistle Café to enjoying an eclectic dining experience at the Jack Rose restaurant, your taste buds will be delighted. Don't forget to visit the Hot Tin Rooftop Bar for stunning views of the river and downtown New Orleans.

Convenient Location

Located just 2.4 km from the New Orleans Convention Center and minutes away from the Mercedes-Benz Superdome, our hotel offers easy access to the city's top attractions. Step outside to find a streetcar waiting to take you on a scenic tour of New Orleans.

Book your stay now for an unforgettable experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests must be 21 years of age or older to make reservation. If a guest books more than 4 reservations, they may be subject to pre-payment based on our Group Reservation policy. Please contact the hotel for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent312 verified reviews
AI Summary

Guests highly rate the historic hotel and frequently praise the great location.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.7
Amenities8.7
Value for Money8.2
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

W
WeissingerusUS
Verified booking
couple
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

9.0
Helpful?
C
chelseausUS
Verified booking
couple
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0
Helpful?
R
RickusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 4, 2025

"Exceptional"

9.0
Helpful?
R
RobertusUS
Verified booking
couple
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0
Helpful?
K
KotarausUS
Verified booking
couple
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

9.0
Helpful?
P
PatricefrFR
Verified booking
couple
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

9.0
Helpful?
D
DelaneygbGB
Verified booking
couple
Standard Room
Stayed in Sep 3, 2025

"Gorgeous hotel with vintage charm, but some small issues that could do with improvements!"

7.0

Gorgeous hotel with charm that makes you feel like you’re transported back in time, super friendly staff and a really cool rooftop bar (though really busy & a super sticky floor!) Great location away from the busy French quarter and in the lovely garden district. We were celebrating the start of our honeymoon and they were kind enough to have a bottle of Prosecco for us on arrival!

With the old charm came a room that was in need of a slight update. Our toilet basically did not function at all which was very awkward when having to go downstairs and ask for it to get fixed, we had to ask twice and even after someone came and fixed it the problem still persists. I also found plumbing issues in the main lobby restrooms also. Our room also did not get cleaned the entire time we were there, which was only two nights but I would expect it from a 4 star hotel

Helpful?
D
DeanusUS
Verified booking
couple
Standard Room
Stayed in Aug 20, 2025

"Exceptional"

9.0
Helpful?
T
TracygbGB
Verified booking
couple
Standard Room
Stayed in Aug 18, 2025

"Excellent"

8.0
Helpful?
E
ErikusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 14, 2025

"Good"

6.0
Helpful?
Previous
Next
23
4
56