Senses Quinta Avenida Adults Only Hotel By Artisan

The location was perfect. The room was clean and comfortable

The pool area was a joke with dirty cushions on the chairs

Convenient to everything! Good quality! Clean, helpful staff!

Central location, it is really easy to reach the beaches and explore the many great restaurants in the area. The included breakfast, though simple and minimal, gets the job done. The bed was spacious, incredibly comfortable, and the cleanliness overall was good, which added to a pleasant stay.

This hotel might not be ideal for light sleepers, as its location on the main street means there’s a lot of nighttime noise (though it didn’t bother us). The property feels a bit dated, with certain details in need of updating or modernization. The reception experience was underwhelming—staff were polite but distant, offering minimal explanations of the services. We only discovered on our last evening that there were bicycles available for guests. Communication was also a challenge, as the staff didn’t seem fluent in languages other than Spanish. Additional improvements could include softer bedside lighting, as the current setup felt too harsh. We also noticed stains on the towels, something one wouldn’t expect from a 4-star establishment. Lastly, the Wi-Fi was completely unusable on the third floor, forcing us to rely on mobile data throughout our stay. While our experience had its highlights, a few adjustments could significantly elevate the guest experience.

Location was perfect for us. A few steps from everything! The rooftop pool was warm and with great views day or night. Modern and clean room with comfy bed. Windows partially open. Nice, accommodating staff. Very happy with our stay and would definitely stay again when in Playa.

Noise: Do not stay at ANY hotel on 5ta Avenida if you're a light sleeper. Facilities: there was an issue with the A/C shutting off at about 3 am, only to turn on a few hours later. Thankfully there was a very powerful ceiling fan right over the bed. Windows need to be cleaned. There's a separate area for the toilet but the door is almost clear glass . Breakfast: Do not prepay for breakfast. There's many places to pick from with comparable prices.

Everything! Especially the staff and the location

Loved all of it