Perfectstayz Premium Ganga Heights - Ganga View rooftop cafe

Booked a Deluxe Room through Booking.com for 2 nights. After changing my dates, I was informed that the Deluxe Room was unavailable and had to pay an additional ₹1,200 for an Executive Room. Upon arrival, I also discovered that the hotel does not accept card payments, which would have been useful to know in advance. As a foreign traveler, the experience was disappointing. I was initially checked into Room 301, but the AC was not cooling properly. The staff member who came to inspect it kept insisting that the AC was working fine rather than addressing the issue. I was later informed that a technician would be sent, but instead I was moved to Room 101. Room 101 was noticeably smaller than Room 301, despite being described as the same Executive Room category. As a result, it felt like I paid an extra ₹1,200 for an Executive Room but was ultimately accommodated in a room that appeared to be of a lower category. On a positive note, the morning receptionist lady was polite, professional, and helpful. Apart from the room-related issues, the rest of the stay was ok.

Very well treated on Reception by Ms. Diksha Ji.

Food

Ambience was good with excellent view and staff was cooperative

There was no lift facility, which was a drawback.

Good stay and very nice service all staff good 😊

Nothing

Location

Staff behaviour, over priced and basic amenities were also not provided

Good

Room cleanliness, bathroom, staff courtesy and helpfulness all excellant.

The quality of breakfast needs improvement.

Great. Diksha and her team are great.

Everything was good. Except parking facility.