Lovely studio apartment in Norwich city centre

The kitchen and location

The bed was too soft Shower didnt work very well 🙃 Door was very hard to lock

The location was brilliant. Well placed for the city centre and other places we needed to get to. Parking was convenient.

Communication with the vendor was difficult. I never got a reply on the phone. The kitchen could have been cleaner, plates and cutlery were greasy. Only one glass in the cupboard. Bathroom not cleaned properly, the bin hadn't been emptied and the shower head needs replacing.

The location is perfect with only a very short walk into the city. Great to have secure parking right there. Nice and comfortable.

Just little things, like be nice to have had washing up liquid and cloth/sponge. Only one wine glass. Some debris came out the shower head when it was turned on, and it sprayed at random angles, prob just needs de scaling. Nothing that would stop us from booking again, as good value and excellent location.

The location is excellent, with convenient parking

The apartment is very poorly provided for to self cater - the kitchen in particular... there are no basics provided for...no cloth or sponge to clean dishes or surfaces, no dish washing liquid. A salt and pepper cruet is provided, but they are empty... the stove is dated, and the markings rubbed off with age, so it's very difficult to know what rings to use, levels of heat, etc. This makes the place feel rather mean and unwelcoming.

Excellent location, warm and comfortable, very good value too.

Maybe some basics such as tea bags , coffee, sugar etc also had to go out and buy toilet roll as there was hardly any.

Flat was filthy had to clean it ourselves. Hoover had not been used for months. Thick dust/cobwebs. Kitchen cooker/ pans we couldn't use because they were so dirty. Draining board/fridge had not been cleaned. Fridge was difficult to get to. Airer was broken so unable to use washing machine. Bathroom in need of repair/heated radiator you couldn't turn off or had been cleaned/no extractor fan Portable heater a fire hazard as no legs. Wardrobe/drawers dirty. No toiletries owner said there was. Only toilet paper/handwash. Not sure if bed had been changed. Bottom sheet was ripped so exposed heavily stained mattress cover. Pillows dirty/old. Duvet was stained. Bed sheets so old they were uncomfortable. Neighbour was noisy/smell of heavy skunk/beer. Area full of drug addicts. Groups of drunk men in other flats within building, main entrance was left unlocked. Flat overlooked abandoned block of flats with smashed windows. Road a race track at night. Immediately reported to booking.com who are taking this disguisting flat situation further. Spoilt our trip DO NOT book. Very disappointed. Not even basic cleanliness.

Lots of space, perfect for relaxing after a long day of exploring town. amazingly positioned, maybe 5 minute walk to the castle, from there you can go everywhere.

Had some dust and cobwebs around the room

Excellent location in the middle of wonderful Norwich City! Secure parking Reasonably quiet Plenty of hot water Nice and warm (central heating)

Couldn't get electric oven to work. Had to phone owner. They responded quickly. I had to take photo of oven controls and WhatsApp this to them. It got sorted, but simply putting the instructions in the 'information' folder would have been far easier! Electric hob didn't work effectively- couldn't heat a saucepan. The microwave hadn't been cleaned. The baking tray in the oven was greasy and hadn't been cleaned. Only one toilet roll in bathroom. Two adults staying for two nights! No washing up liquid in kitchen- even a small amount would've sufficed. And no sponge to wash dishes. Trying to lock the door to the studio was a very frustrating experience- the lock needs attention. The studio is 'tired' in places.